Customer Service Aviation Security
Resume:
Desiree Candelaria
Hercules, Ca. *****
(510) 949 - 6025
*****************@****.***
Skills
● Airline Customer Service
● Aviation Security and Safety Regulations
● Boarding Procedures
● Teamwork and Problem Solving
Experience
November 2011 - November 2024
UNIFI Aviation, Oakland, Ca - Wheelchair Service Supervisor
● Responsible for supervising employees to ensure daily activities are performed safely and efficiently.
● Resolving customer complaints in a calm manner.
● Dispatching employees and applicable equipment to their arriving and departing flights, planes and/or assignments.
January 2012 - October 2019
UNIFI Aviation, Oakland, Ca - Aviation Security Screener
● Private screening using technology to identify dangerous objects on passengers, and baggage for NBA, NFL,MLB, and NHL teams.
● Performing searches on buses, including pat downs. November 2011 - December 2012
Spirit Airlines, Oakland, Ca - Customer Service Agent
● Assisting passengers with check-in, answering questions about flight departures and arrivals.
● Multitasking, time management, organization skills, and computer proficiency.
● Provided information about aircraft boarding, including flight delays and cancellations. Education
June 2000
Oakland High School - Diploma
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