Business Development Manager

Siyambuka Mjali

*******@*****.*** • 073******* • village 35, Elawini Luxury Estate, Nelspruit, Mpumalanga, South Africa • https://www.linkedin.com/in/siyambuka-mjali-50457477 SUMMARY

I have a robust background in business development and strategic account management, consistently exceeding B2B sales targets, especially at AT&T Alliance, with a focus on fiber and SaaS products. My expertise includes managing remote sales teams, building strong client relationships, and driving growth through CRM systems, cold calling, and lead generation. I leverage market research and trend analysis to ensure informed decision-making, leading to long-term client partnerships and a high ROI. EXPERIENCE

listening247 (formerly DMR), Business Development Manager Feb 2025 - Present

As a Business Development Manager, I play a key role in driving growth across both B2B and B2C markets. I identify and pursue new business opportunities, develop strategic sales and marketing plans, and build strong relationships with clients and partners. I conduct market research to understand trends and customer needs, manage the sales pipeline from lead generation to closing deals, and negotiate contracts to secure valuable partnerships. I also collaborate with internal teams to ensure our offerings align with market demands, analyze performance data to refine strategies, represent the company at industry events, and stay up to date with competitor activities. My focus is on combining strategic thinking with practical execution to expand our market presence and increase revenue.

AT&T Alliance(FIBER CONNECTION), Senior Account Manager Feb 2023 - Present

I excelled in driving strategic sales initiatives targeting diverse B2B markets, leveraging expertise in fiber, SaaS products, and renewal services. With a proven track record, I exceeded sales targets consistently, fostering strong client relationships through a combination of cold calling, maintaining existing relationships, and proactive outreach. I effectively managed a remote sales team, prioritizing team building, training, and motivation to optimize performance and achieve collective objectives. Through proactive market research and analysis, I identified emerging trends and untapped opportunities, informing strategic decision-making and enhancing sales efforts. My leadership, communication, and analytical skills were instrumental in driving revenue growth and expanding market presence.

NORTHPOINT REALTY GROUP, Recruitment Specialist

Jul 2024 - Present

• Spearheaded the placement of C-Suite executives, achieving a high retention rate of 150%, by leveraging strategic talent acquisition and fostering long-term client relationships.

• Successfully filled challenging roles, ensuring the perfect fit for each organization, resulting in increased client satisfaction and organizational success.

• Developed and implemented effective recruitment strategies, enhancing the overall talent acquisition process and contributing to the company's growth.

Appen, Freelance

Feb 2022 - Present

My duties included : Identifying relevant jobs and writing tailored proposals has helped me attract clients. Effective communication with clients, including clarifying requirements, negotiating terms, and providing regular updates, has been key. I have organized my workload and tracked progress to ensure the timely delivery of high-quality work, with revisions as needed. Additionally, I have transcribed audio or video content accurately. Managing payments and invoices, as well as tracking earnings, has been essential for financial management. Staying updated on industry trends and completing relevant certifications has helped me maintain a competitive edge. Promoting my services, including affiliate marketing, and building a professional network have been important for marketing and networking. Maintaining strong client relationships and providing excellent service has fostered repeat business. Throughout all my projects, I have worked strictly remotely, adhering to platform policies, resolving disputes, and conducting transactions on the platform to stay in good standing. Strategy Insights, Strategic Development Executive Mar 2024 - Jun 2024

I working strictly remotely, I collaborated closely with C-level executives, senior marketing, IT, and IT security professionals from the top 5,000 organizations across Europe. I organized thought leadership roundtable discussions and invited these key stakeholders to participate. I hosted digital meetings, facilitating strategic networking and relationship-building among peers. My Siyambuka Mjali - page 1 of 2

role focused on orchestrating exclusive, high-level roundtables within the UK and Europe, fostering discussions that explored innovative solutions and strategic insights.

Additionally, I was responsible for cold calling potential clients and organizing e-meetings to discuss project details and objectives. I led a team to ensure successful project delivery, consistently meeting and exceeding KPIs and targets. My efforts resulted in achieving project success and fostering strong, long-term client relationships. MTN, Customer Sales Representative

Jun 2016 - Nov 2022

Identified and maximized sales opportunities, and increased customer retention rates. Led sales with highest yearly sales for 4 consecutive years. Continually analyzed weekly sales reports to develop strategies and identify new opportunities. Daily banking and balancing money.

B2B sales, cold calling, face to face sales, remote working. After sales follow ups, customer satisfaction.

Santini PRINTING, Shop Manager

Jun 2015 - May 2016

Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays. Served as a successful leader, promoting and achieving targets. Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees. Identified and maximized sales opportunities, and increased customer retention rates. Trainer and money handling.

Wimpy International Ltd, Waitress & Host

Dec 2014 - Feb 2015

• Ensured guests had a seamless and enjoyable dining experience, enhancing customer satisfaction rates by 100%, by greeting and seating guests promptly, managing reservations, and maintaining an organized front-of-house flow.

• Delivered accurate food and drink orders, provided menu recommendations, and ensured timely delivery, increasing efficiency

• Handled payments and addressed customer concerns professionally, maintaining a clean and welcoming dining environment. EDUCATION

University of Fort Hare

Bachelor of Fine Arts • 2010 - 2014

Excelsior Senior Secondary School

High School • Science, Mathematics and Geography • 2007 - 2009 LICENSES & CERTIFICATIONS

Fundamentals of Digital Marketing

SKILLS

C-Suite Selling • Interviewing • Sourcing • Zulu • Swati • English • Ndebele • Xhosa Siyambuka Mjali - page 2 of 2

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