Customer Service High School

Jeremy Tejada

*** ******* ***, ****** ** ***** 646-***-**** *********@****.***

Education

Gregorio Luperon High School - Manhattan, NY Graduated June 2022 City College Of New York 2022-2024

John Jay College Of Criminal Justice B.A. in Public Administration, Minor in Sociology Expected May 2026

Experience

Youth Worker/Staff Summer Youth Employment Program (SYEP) - Bronx, NY June 2019 - August 2019

- Assisted group leaders and program aides in the classroom.

- Helped build lesson plans.

- Participated in activities to maintain positive relationships with students.

- Worked with children in everyday activities and sports.

- Provided a fun and learning atmosphere.

Sales Associate Finishline - Garden State, NJ January 2020 - June 2020

- Interacted with customers & greeted them as they entered.

- Sold sneakers, accessories & clothing.

- Cashier and cash handling.

- Stockroom and store upkeep.

- Maintained company standards regarding sales metrics. Customer Service Marshalls – Paramus, RT 17, NJ December 2021 - Present

- Shared product knowledge with customers while making recommendations.

- Worked as a team member to provide the highest level of service.

- Maintained friendly and professional customer interactions.

- Merchandising, pricing, and handling customer inquiries. Customer Service Sweet Green - Hackensack, NJ October 2023 – Current

- Delivered customer service in a fast-paced food environment.

- Maintained food safety and sanitation standards.

- Handled cash transactions (if on register).

- Teamwork, multitasking, and adaptability in daily operations. Front Desk Associate Hackensack Wellness Center - Hackensack, NJ June 2022 – August 2024

- Greeted clients, managed appointments, and handled customer inquiries.

- Strengthened communication and multitasking skills in a fast-paced setting. Skills

- Bilingual (English/Spanish)

- Microsoft Word, Excel, PowerPoint

- Customer Service, Teamwork, Time Management, Adaptability

- Critical Thinking, Active Listening, Multi-Tasking

- Cash Handling, Conflict Resolution, Leadership, Communication Skills

- Sustainability Awareness

Public Administration Bachelor Skills

- Policy analysis & evaluation

- Public budgeting and finance

- Government structure & operations

- Organizational leadership

- Public service ethics

- Administrative law and regulation

- Project management

- Data analysis using Excel, SPSS, or R

Sociology Minor Skills

- Research design and data collection

- Qualitative and quantitative analysis

- Understanding of social behavior and institutions

- Cultural sensitivity and inclusion

- Social impact assessment

- Critical thinking and systems analysis

Contact this candidate