Customer Service Data Entry

INDIA RUTLAND

Graniteville, SC *****

**********@*******.***

(803) 991-750

Professional Summary

Seeking A reliable position where I can utilize my Customer Service Skills, Help the Company to grow. I am a hardworking and dependable Person. I am authorized to work in the U.S for any

employer. Willing to relocate to: Augusta, GA - Aiken County, SC

Willing to relocate to: Aiken, SC - Augusta, GA - Aiken County, SC

Work Experience

Limited Lines Producer AAA American Bonds Aiken, SC

September 2024 to Present

Assist clients in paperwork concerning Bail Bonds and insurance claims

Monitor accounts to identify court dates and outstanding debts

Investigated historical criminal backgrounds

Contacted clients about missing scheduled check in's and payments due

Complete bonds and payments

Data entry/Update account status records/Report on pending bonds activity

Insurance Broker Insurance Masters LLC Augusta, GA

October 2024 to March 2025

Sells and negotiates insurance coverages on behalf of different insurance companies to the end consumer.

Acts as an intermediary between you and an insurer, comparing insurance rates for car, life, home, and health insurance.

Shops around to multiple insurance companies on behalf of their clients.

Assistant Manager CNG Holdings North Augusta, SC

February 2024 to October 2024

Managing staff: Supervising employees, conducting performance reviews, and providing training and guidance

Ensuring customer service: Providing customer support, developing good customer relationships, and ensuring a high standard of customer service

Managing workflow: Implementing workflow procedures, coordinating schedules, and ensuring business operations run smoothly

Assembly Line/Machine Operator Generac Power Systems Trenton, SC

April 2021 to January 2024

Using Safety Precautions, Process Generators to be shipped from warehouse to truck.

Resolved problems with assistance from peers depending on the level and complexity.

Follows defined procedures and practices.

Learning the principles, practices, and processes in the function or discipline. Developing the business knowledge required of the full job.

Suggest and implement improvements of existing equipment and/or designs to improve safety, quality, delivery and productivity.

Perform safe and effective operation of all equipment needed to perform job function

Work is supervised daily or weekly with assignments that encompass a well-defined set of tasks.

Follows established procedures, processes, or policies.

Accepts responsibility for own actions, follows through on commitments.

Participate in team meets and exchange job related information

Maintained an environment of cleanliness and safety within facility.

Dispatcher WOW! Internet Cable and Phone Augusta, GA

May 2016 to March 2021

Assist field techs in connecting phone, internet and cable. troubleshooting problems with services if needed. responsible for dispatching billing and connection of Wi-Fi services.

Receive incoming calls from customers-Make note of important necessary information from customer to relay to the driver.

Dispatch drivers to appropriate locations based on customer requests and driver availability.

Monitor driver performance and address any issues or concerns that arise.

Provide exceptional customer service by promptly addressing customer inquiries and resolving any issues.

Collaborate with other departments to ensure efficient operations and customer satisfaction

Education

High school diploma

Josey High School - Augusta, GA

August 1988 to May 1991

Skills

Time management

Microsoft Excel

Supervising experience

Clerical experience

Data entry

Front desk

Administrative experience

Customer service

Customer relationship management

Communication skills

Medical terminology

Organizational skills

Microsoft Office

Certifications and Licenses

Property & Casualty License

Limited Lines License

Heart saver Certification

Driver's License

Contact this candidate