Haylie Hansberry
**** * * * ****** blvd. #**
Houston, Texas, 77018
*********@*****.***
EXPERIENCE
Rouses fresh market, 14630 Village Market St, Baton Rouge, LA 70817 — Cashier/ Shift Lead
Feb 2021-April 2022
-Maintain positive customer relations
-Open close employee tills
-Open close store
- Manage company/store product selection
-Ensure utmost shopping experience for customers
Trinity Lutheran Preschool, 15160 S Harrell’s Ferry Rd, Baton Rouge, LA 70816 — Preschool Teacher
April 2022 - Jan 2023
-Ensure children’s educational progression
-Provide emotional and mental comfort for children
-Provide lesson plans and activities for students
-Keep track of students general well being in and outside of class
-Ensure positive leadership and role modeling
Red Wing Shoes, 8729 SIEGEN LANE, BATON ROUGE, LA 70810-1945— Salesperson
Jan 2023 - Oct 2023
-Find best fit/comfort shoes for customers
-Encourage best options for footwear and care
-Asses customer gait
- Accounts payable
- Packaging and receiving orders
Gerry Lane Cheverolet, 6505 Florida Blvd, Baton Rouge, LA 70806— Call Center (temp)
Oct 2023 - Jan 2024
-Redirect customers to needed area
-Handle customer questions concerning vehicle repair process
-Scheduling appointments
-Handle general customer inquiries
Home Instead, 5055 S Sherwood Forest Blvd, Baton Rouge, LA 70816 — Caregiver
Jan 2024 - Sept 2024
-Provide companionship
- Assist clients with personal care tasks
-Drive clients to appointments
-Administer medications
- Keep track of daily progress
-Household care (cleaning,reorganizing, lawn care etc.)
-Keep clients health up to date with ordered care plan from doctor
Conduent,Remote Job-Customer Service Representative
Sept.2024-Current
-Assist medicare members with information on insurance plan
-Help members locate status of reimbursement claims
-Update/ Track documentation under members profile
-Provide members with correct documentation for reimbursement
-Educate members on medicare/ reimbursement process
-Member tech assistance
-Provide members with a kind and educational experience
-Keep members Health insurance accounts up to date.
EDUCATION
Lee Magnet High, 1105 Lee Dr, Baton Rouge, LA 70808 —High School Diploma
Aug 2015 - May 2019
Medical Training College,10525 Plaza Americana Dr, Baton Rouge, LA 70816 - Massage Therapy/ Anatomy License
Aug 2022-July 2023
SKILLSET
Through my years of working customer service, I've been able to develop my skill sets such as patience, caring, understanding, and problem solving. I work well in settings that require structure and organization. I am always excited to bring a sense of comfort, ease, and consideration into any area or space I work in. My mission is always to help and bring ease to the lives of others.