Customer Service Quality Control

Friendly and efficient waitress with ** years of experience in high-volume restaurants. Skilled in

delivering exceptional customer service, handling POS systems, and managing multiple tables while maintaining a positive dining experience. Passionate about creating a welcoming atmosphere and ensuring customer satisfaction.

SUMMARY

EDUCATION

Undergraduate

Pamantasan ng Lungsod ng Pasay

2005-2006

EXPERIENCE

Presser

Waitress

Maintained quality control by inspecting products for defects and ensuring compliance with production standards. Collaborated with team members to meet daily production targets in a fast-paced environment. Followed safety protocols and maintained a clean and organized work area. Collaborated with kitchen staff and management to coordinate food preparation and delivery, ensuring timely and accurate service. 2010-2012

2012-Present

Guitar apparel east 1980

Sai Nam Restaurant, Macau

SKILLS

Customer Service

Point-of-Sale

(POS) Systems

Anna May Hermosa

Team App Inc. Production

Coordinator, Pasig City

REFERENCES

Phone: 091********

Surena Dalisay

Sai Nam Restaurant, Macau

Phone:

Order Accuracy

Time Management

Upselling Techniques

Teamwork &

Communication

Cleanliness & Sanitation

Conflict Resolution

Address: 16 Ruada Felicidade Macao China

Phone: +853********

Email: *******.**@*****.***

WENCILYN D. NEUDA

61582427

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