Customer Service Data Entry
Resume:
Trelicia Sargent
Waxahachie, TX 75165
SKILLS
Microsoft word, type 35 to 40 wpm, Strong Communication Skills and Strong Leadership, Data Entry experience, 1 yr of Administration experience, payroll experience, 1 year of Office Management, 2 yr of Staffing Coordinator experience, 2 yrs of Medical office Management, I obtain a position in the Beauty field as well as in Retail and Customer Service with 10 year's of Customer Service experience, 8 years of Retail Store Management experience and I am CPR, BLS and AED Certified.
● EXPERIENCE
Ross Dress for Less, Midlothian- Area Supervisor
Nov 2017 - July 2019,
Responsibility of monitoring the store, Data Entry, keeping up with daily and weekly payroll, keeping up with daily Quota, Having good Customer Service helping customers with their needs, having great communication skills, multi tasking in a fast pace environment, bank deposits daily, being Empathetic to customers needs, training employees, emails daily, answering phone's, keeping the store clean, neat and organized, inventory, product knowledge, Responsibility of opening and closing the store, over seeing stores shipment freight on a daily basis,and helping other Ross stores when needed May 2022- June/2022 I returned to Ross at the Waxahachie location as a front end supervisor part time, my reason for leaving I had a kidney transplant June 24 2022, I had to be off at least 1 year to heal from my major surgery. October 2023 to Current - to Present Ross Dress For Less I returned back to work and i took the position as SPS Loss Prevention, my duties are to oversee the store for internal and external theft, make sure I have a strong command on my shirt, ensure code 50s to all associates including managers, and I execute my SPS daily behaviors, I help managers lead shrink culture in the store and recognizing shortage behavior with true cards, I also watch surveillance cameras, and watch over the money in the store, while presenting excellent customer service and having great communication skills and being a great listener to customers problems while working in a fast pace environment.
Sally's Beauty, Ennis and Desoto - Store Manager
Jan 2010 - Aug 2016
● Hiring new staff, Keeping up with daily and weekly payroll, Customer Service, Having great communication skills, daily emails, assign daily duty sheets for staff to complete everyday after their shift ends, Cashier training, stocking products, inventory, correction counts on products, paper work daily, answering phones, store training to be knowledgeable to help Customers, Being a great listener to the customers needs, handling money, bank runs daily, Monthly resets, Data Entry, Daily Store Quota's to reach, learning knowledge of the products to assist customers, working in a fast pace environment and helping out other Sally Stores when needed.
EDUCATION
Hill Jr College, Hillsboro - Cosmetology
May 2000- June 2002
Navarro Jr College - 1yr of classes in child development June of 2005 Graduated from Waxahachie High School in May of 1999
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