Customer Service Supply Chain

Alexis Williams

El Paso, Tx *****

281-***-**** - ******************@*****.*** - WWW: Bold Profile

Professional Summary

Experienced and adaptable professional with expertise in HVAC maintenance, logistics operations, retail management, and warehouse processes. Skilled in diagnosing and repairing HVAC systems, optimizing supply chain efficiency, and delivering outstanding customer service. Proven ability to manage inventory, oversee product distribution, and contribute to team success in fast-paced environments. Strong problem-solving and communication skills, with a commitment to safety and operational excellence.

Skills

• Logistics coordination capabilities • Inventory and supply logistics

• Customer service • Technical troubleshooting

• Critical thinking • Electrical wiring

• Data entry • Customer assistance

• Work ethic and integrity • Teamwork and collaboration

• Self-motivated and disciplined • Cleaning and organizing Work History

05/2018 to 01/2026 Logistics

Military – El Paso, Tx

Maintained 100% accountability of equipment valued at over $ 36,000 with zero losses.

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• Managed procurement, issue, and turn-in of supplies and equipment. Trained and supervised junior soldiers in proper supply procedures and organizational standards.

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Recognized for excellence in operational readiness, attention to detail, and leadership under pressure.

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08/2017 to 05/2018 Retail Sales Associate

Childrens Place Inc. – Pearland, TX

• Assisted customers in product selection, enhancing overall shopping experience.

• Managed inventory levels, ensuring optimal stock availability and organization.

• Processed transactions accurately, maintaining high standards of cash handling. 06/2016 to 11/2016 Warehouse Worker

Temp Service – Houston, TX

Coordinated the collection, packaging, and preparation of medical supplies for timely distribution to hospitals and clinics, ensuring compliance with safety and quality standards.

Education

08/2025 HVAC Maintenance

ForgeNow - Lewisville, TX

12/2015 Diploma

Manvel High School - Manvel, TX

Certifications

• EPA Universal, Lewisville, TX, 07/25, 08/25

• NATE Ready-to-Work, Lewisville, TX

• TDLR, Lewisville, TX, 07/25, 08/25

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