Medical Billing Accounts Receivable

DEMOND WILLIAMS

**** ****** ****** ********* ** *0510 318-***-**** ******************@*****.***

PROFESSIONAL PROFILE

Detail-oriented and reliable professional with healthcare industry experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

Ensure a positive company image by providing courteous, friendly, and efficient customer service.

Strong time management skills with ability to establish priorities to meet timelines.

Accustomed to working in high demand environment and familiar with hospital workflows.

Communication Platforms – Zoom and Google Meet.

Microsoft Office Applications – Word, Excel, and PowerPoint.

CERTIFICATIONS

State of Louisiana Certified Nursing Assistant (CNA) – #315140

KEY QUALIFICATIONS

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers

Electronic Health Records (EHR) Electronic Medical Records (EMR)

Managed Care (HMO, PPO, and POS) Workers Compensation Insurance Verification Insurance Claim Processing

CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling

Medical Terminology v Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)

EDUCATION

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2025

Introduced to the following concepts:

Medical terminology, medical billing and coding, claims processing, medical office procedures, insurance verification, accounts receivable, collections, co-pays, and deductibles.

Electronic health records systems and healthcare claims preparation and submission processes.

Coding for diseases, surgeries, and medical procedures using ICD-10, CPT, and HCPCS coding systems.

Organizing, analyzing, and examining health insurance claims for reimbursement and resubmitting rejected claims.

HIPAA rules and regulations related to patient information privacy and security.

HEALTHCARE INDUSTRY EXPERIENCE

Pinecrest Rehabilitation – Pineville, LA 01/2024 – 05/2025

Direct Care Professional

Coordinated and delivered direct care to nephrology patients and mentored and supervised direct care staff, leading to improved quality of service and reduced turnover rates.

Monitored vital signs and medication, administered bedside and personal care including ambulation and personal hygiene assistance, performed housekeeping duties, planned and prepared meals, and ran errands.

Prepared and maintained records of client progress and services performed.

Participated in case reviews, consulting with team caring for client to evaluate the needs and plan for services.

Provided clients with communication assistance and abided by HIPAA guidelines.

Centers Health Care – The Bronx, NY 03/2023 – 06/2024

Certified Nursing Assistant / CNA

Assisted with activities of daily living – personal hygiene, mobility, and feeding.

Communicated and interacted effectively with patients, visitors, families, peers, and supervisory staff.

Documented and reported observations of patient behavior, complaints, and physical symptoms.

Maintained confidentiality standards of protected health information in accordance with HIPAA guidelines.

Health Trust Workforce Solutions – Houston, TX Certified Nursing Assistant / CNA 04/2022 – 01/2023

Central State Hospital – Pineville, LA Certified Nursing Assistant / CNA 05/2020 – 02/2022

St. Francis Cabrini Hospital – Alexandria, LA Certified Nursing Assistant / CNA 10/2010 – 08/2015

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