Talent Acquisition Data Analytics
Resume:
SUBASH M
No:2/232,Gandhi street, Iyyapanthangal, India, chennai-600122 916********* ********************@*****.***
https://www.linkedin.com/in/subash-murugan-35b870221 Professional Summary
Recent Human Resources pursuing graduate with a basic understanding of HR functions such as recruitment, onboarding, and employee record management. Skilled in MS Office and able to handle administrative tasks efficiently. Strong communication and organizational skills with a willingness to learn and grow in an HR role. Professional Experience
LYRICLIOUS
Campus Ambassador(Internship)
During my internship, I demonstrated strong marketing and strategic planning skills, coupled with a self-motivated attitude and a willingness to learn. I contributed to creative campaigns, developed social media marketing strategies, supported team coordination, and applied various technical skills to enhance project outcomes. Sutherland Global Services
CS Associate
Worked as Amazon – Seller Support Associate in Sutherland Global Services. Chennai, India • [02/2024] – [08/2025]
1. Resolved 50+ seller cases daily across a variety of categories, consistently exceeding SLA targets. 2. Served as a Subject Matter Expert (SME) for new support associates, providing guidance on complex cases and Amazon policy interpretation.
3. Trained 80+ new hires on tools, SOPs, and escalation handling. 4. Worked closely with QA teams to identify performance gaps and design coaching plans. 5. Led calibration sessions and process audits to ensure consistent case handling and compliance. Amazon – Peer Coach
Chennai •
1. Mentored new hires during nesting period; improved onboarding success rate by 30%. 2. Delivered feedback to team leads regarding mentee performance, learning curve, and potential red flags. 3. Conducted mock case simulations and live chat shadowing to strengthen practical application of training. Education
S.A ENGINEERING COLLEGE
B.E COMPUTER SCIENCE AND ENGINEERING
CGPA: 8.7
KALASHETRA MATRIC HR SEC SCHOOL
HSC
69.83%
KALASHETRA MATRIC HR SEC SCHOOL
SSLC
78.6%
University of Madras Institute of distance education MBA - Business Data analytics
Achievements & Awards
Selected as a pilot mentor for new process implementation. Completed STEP Assessment Test with 8.5 points
Completed Value Added Course on Python With MongoDB Completed Value Added Course on Full Stack Development SUBASH M
Languages
Read - Thamizh,English
Write - Thamizh,English
Hobbies And Interests
Ethical Hacking and cyber security
Video editing
Programming and networking
Projects
Moji shooter
AI based game developed using Gdeveloper
Empowering land ownership
Block chain based land registration.
Developing a blockchain-based land registration system presents an opportunity to enhance security, prevent fraud, and establish a transparent
ledger for land ownership records. The system should prioritize interoperability and standardization, ensuring seamless data exchange between
different land registration systems. Accessibility and inclusivity are key considerations, aiming to create a user-friendly platform for individuals
in remote areas.
Certifications
1. Completed Agile Scrum Foundation course through online(skill up). 2. Completed Python Programming course
3. through online (udemy).
4. Completed Mongodb - Introductory course through online (learn mall). Technical Skills
1. Programming Languages Proficiency in programming languages such as C, Python, C++. 2. Web Development HTML, CSS, and JavaScript for front-end development. Frameworks like React, Angular. 3. Database Management Knowledge of SQL for relational database management (MySQL,Oracle, Sql lite) Familiarity with NoSQL databases
4. like MongoDB.
5. Agile Methodologies Knowledge of Agile environments, such as Scrum or Kanban, with an understanding of iterative and incremental development.
Key Skills
Amazon Seller Central Expertise
Leadership & Mentorship
Conflict Resolution
Knowledge of SOPs & Policy Compliance
Performance Coaching
Data Analysis & Root Cause Identification
Effective Communication
Training Delivery
Escalation Handling
Quality Assurance
Contact this candidate