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Stephanie Brown

Conway, AR Bilingual: English & Spanish

************@*****.*** 501-***-****

Professional Summary

Results-driven business professional with experience in healthcare,banking,customer service, and trucking industry recruitment. Skilled in operations management, team leadership, and problem-solving. Recognized for strong organizational and communication abilities, with a proven track record in supervisory roles. Bilingual in English and Spanish, enhancing customer and client engagement across diverse industries.

Core Skills & Competencies

- Business Operations & Administration

- Team Leadership & Supervision

- Recruitment & Talent Acquisition

- Customer Relations & Retention

- Organizational & Problem-Solving Skills

- Process Improvement & Efficiency

- Bilingual Communication (English & Spanish)

Professional Experience

Laboratory Assistant/Telemetry–

Baptist Health, Little Rock, Ar

07/2024 to 01/2025

Driver Manager Liaison

EOS Trucking, North Little Rock, Ar

2021-2023 (Laid Off)

Led and supervised 300 employees, ensuring smooth business operations.

- Managed recruitment, hiring, and onboarding processes to build a strong workforce.

- Streamlined workflows and improved operational efficiency.

- Provided top-tier customer service and resolved client concerns effectively.

- Coordinated with teams to ensure compliance with industry standards.

Recruiting Manager– Twin City Transportation, Little Rock, Ar

2019-2021

- Oversaw daily operations, improving productivity and service quality.

- Recruited Drivers, ran background checks.

- Implemented organizational strategies to optimize processes.

- Developed and maintained strong client relationships.

- Trained and mentored staff to enhance performance and teamwork.

Education

Associate of Science in Computer Information – University of Phoenix

Gifted and Talented

Recognition & Achievements

Featured in Women in Trucking, 2016 for leadership in the industry.

Commercial with Fox 16 for a recruiting opportunity

Technology & Tools

- Microsoft Office Suite (Word, Excel, Outlook)

- AS400 System

- CRM & Recruiting Software

- 10-Key Data Entry

- Data Entry & Reporting Tools

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