Remote Call Center Customer Support
Resume:
Cherilyn Takada
Sacramento, CA *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Marketing Assistant
ALT Consulting-Sacramento, CA
December 2022 to August 2023
Managed high volume portfolios, implemented sales techniques in a marketing setting, promoted products and services on social media platforms, salesforce and product research development, created sales pitches for new products, supported management in hiring process, acted as sales support as needed, in charge of accounts payable and receivable. CSR II
California Healthcare Options-Rancho Cordova, CA
August 2020 to January 2021
Assist in enrollment into managed healthcare plans, verify beneficiaries personal information, acccess MEDS state system, use of CRM program daily, send out information and insurance cards, process transfers or exemptions, knowledge of HMO insurance plans and procedures, adhere to HIPAA compliance and training.
Education
B.A. in Communications
California State University-Sacramento-Sacramento, CA August 2025 to 2027
A.A.S. in Political Science
American River College-Sacramento, CA
January 2023 to May 2025
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