Data Entry Customer Service
Resume:
Savannah Boyd
Burleson, TX *****
*************@*****.***
Professional Summary
Licensed Esthetician and former Fraud Detection Representative with 9+ years of customer service experience. Skilled in client relations, detailed recordkeeping, and multitasking in fast-paced environments. Passionate about delivering high-quality service and maintaining strong professional standards.
Work Experience
Licensed Esthetician
Island Massage & Spa-Burleson, TX
June 2024 to October 2025
•Performed customized facial treatments multiple clients per day while maintaining a 5-star satisfaction rate.
•Ensured client comfort, sanitation compliance, and consistent service quality. Fraud Detection Representative
PSCU
December 2022 to August 2023
•Handled 50+ inbound/outbound calls daily while maintaining 95% accuracy in fraud reporting.
•Submitted detailed fraud reports and resolved escalated cases promptly.
•Utilized Microsoft Office and Excel for data entry and documentation. Correctional Officer
Johnson County Jail-Cleburne, TX
November 2019 to June 2020
Supervision of inmates and inmate activity in the detention facility. Prepares incident reports and other documentation. Provides emergency assistance as needed, including but not limited to CPR and first aid. 92Y Supply Specialist
U.S Army
August 2017 to August 2019
Supervises or performs duties involving request, receipt, storage, issue, accountability, and preservation of expendable supplies and equipment. prepares and maintains organizational supply records and forms; receives and inspects inventories; maintains accounting system associated with supply management practices general clerical procedures.
Burleson, TX
Education
Ogle School
2024
High School Diploma
Crowley High School
2017
Skills
• Organizational skills
• Client retention
• Data entry - Data entry experience (3-5 years)
• Time management
• Retail sales
• Communication skills
• Customer service (9 years)
• Computer literacy
• Microsoft office & excel
Certifications and Licenses
Esthetician License
License number: 1965747
First Aid Certification
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