Marnie Olsen **** East Garnet Avenue
Mesa, AZ ***04
**********@*****.***
EXPERIENCE
Auto Dealer, Tempe — Sales Consultant
JULY 2025 - PRESENT
Build trust with diverse clientele through transparent communication and needs-based selling. Navigate high-pressure environments with grace and adaptability.
Ceremonies Your Way, Mesa, AZ — Founder, Minister
JUNE 2005- JUNE 2015
Scaled a successful service-based business from concept to execution. Managed logistics, client relations, and creative design with precision and flair.
Kinetics, Tempe — Technical Trainer
FEBRUARY 1998 - JANUARY 2005
Delivered hands-on training for new hires on proprietary systems and safety protocols. Created user-friendly manuals and support materials. Acted as liaison between engineering and admin teams to resolve issues
EDUCATION
Virginia Tech, Blacksburg, VA — MFA in Theatre Education Bloomsburg University Of PA, Bloomsburg, PA — BA in Theatre
REFERENCES
Melissa Williams — Research Librarian, Supreme Court of the United States
Deshone Baugh — HR, Sam’s Club, Gilbert AZ
OBJECTIVE
Resourceful professional
transitioning onto tech
support, bringing 20+
years of experience in
client-facing roles,
technical training, and
problem solving. Eager to
support users with
empathy and efficiency in
a fast-paced help desk
environment.
SKILLS
Basic troubleshooting
(hardware/software)
Calendar and email
management
Document preparation and
editing
CRM and scheduling
software
Clear Communication with
non-technical users
Patience, empathy and
conflict resolution
Fast learner with strong
organizational habits