Inventory Control Service Representative

KRYSTY J. LOW

Shawnee, KS ***** 913-***-**** ******.*.***@*****.***

Professional Summary

Dynamic operations leader with 11+ years of progressive experience in a high volume, customer centric environment. Proven ability to manage teams, drive sales, control costs, and maintain operational excellence. Adept at scheduling, inventory control, vendor relations, and staff development. Recognized for fostering team cohesion, resolving challenges quickly, while simultaneously delivering exceptional customer experiences. Ready to bring strong leadership and organizational skills.

Skills

● Retail & Store Operations Management

● Staff Supervision & Training

● Scheduling & Labor Optimization

● Inventory Control & Merchandising

● Budgeting & Expense Management

● Customer Service Excellence

● Vendor & Supplier Coordination

● Performance Coaching & Evaluation

● Loss Prevention & Compliance

● Strategic Planning & Execution

● Safety & Quality Assurance

● Multi Location Training Flexibility

Professional Experience

Operational Manager 03/2022 - 08/2025

First Watch

● Directed daily operations, balancing service quality with cost effective staffing.

● Managed scheduling for 20+ employees, ensuring optimal coverage and productivity.

● Oversaw inventory, ordering, P&L reports, budgeting, and vendor relationships, reducing loss by 10%.

● Implemented compliance, safety, and quality control systems.

● Trained and mentored staff, fostering a high performance culture. Server Lead 06/2019 - 03/2022

First Watch

● Supervised front of house operations, ensuring exceptional guest experiences.

● Coordinated with kitchen and management to streamline service flow.

● Mentored new hires, improving onboarding efficiency and retention.

● Promoted to operational manager in March, 2022

Server/Host 05/2020 - 02/2022

Extra Virgin

● Managed reservations and guest seating to optimize flow and satisfaction.

● Provided attentive, personalized service in a fast paced environment.

● Assisted with event coordination and special requests. Education

● High School Diploma

● CPR & First Aid Certified

● Leadership and Retail Management certifications.

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