Customer Service High School
Resume:
SKILLS
EDUCATION
La Salle University Aguada,
Ozamiz city, Philippines
Bachelor of Science: Social
work
Misamis University Aguada,
Ozamiz City, Philippines
Senior High school :
Accountancy and business
Management
01/2013 - 03/2017
Ozamiz city school of arts
and trades (OCSAT)
Maningcol, Ozamiz City,
Philippines
Higschool graduate: Computer
Programming
01/2007 - 03/2012
Doña consuelo Elementary
School Ozamiz city,
Philippines
Elementary Level
SUMMARY
Detail-orientated adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.
EXPERIENCE
10/2023 - 01/2024
Teleperformance
Teleperformance Cagayan De Oro, Philippines
01/2023 - 06/2023
DSWD
DSWD Ozamiz city, Philippines
06/2022 - 12/2022
Malasakit center
Mhars Gen Medical Hospital Ozamiz city, Philippines
• Problem solving
• Customer service
• Leadership
• Computer skills
• Decision making
• Team work
• Communication Skills
• Writing
Jonh Rey Maligdong
************@*****.***
Ozamiz City, Philippines 7200
Maximised customer engagement and satisfaction by
delivering excellent customer service.
•
Trained and mentored employees to maximise team
performance.
•
Demonstrated consistent hard work and dedication to achieve results and improve operations.
•
• Troubleshot problems and diagnosed system faults. Developed ongoing programmes using good team
communication and collaboration.
•
Prepared range of written communications, documents and reports.
•
Created plans and communicated deadlines to complete projects on time.
•
Identified issues, analysed information and provided solutions to problems.
•
• Achieved service time and quality targets.
Exceeded goals through effective prioritisation and consistent work ethic.
•
Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
•
Enhanced working relationships by participating in team- building activities.
•
• Collaborated with team members to achieve target results.
Contact this candidate