Customer Service Support Specialist
Resume:
Indaneshia Graham
Customer Service & In-home Support Specialist
CAREER OVERVIEW
Highly enthusiastic customer service professional with over 10 years of client interface experience. Proven ability to maintain customer satisfaction, resolve issues, and contribute to company success. Skilled in both telecommunication and face- to-face service roles.
EXPERIENCE
In-home Support Specialist Self-employed / Contract Dates 2023-2024
Provided one-on-one care for children with autism at home.
• Supported emotional and behavioral needs.
• Assisted with daily routines and communication.
• Collaborated with families on tailored support strategies. Customer Service Teleperformance USA Jan 2009 – Oct 2009
• Inbound AT&T calls for payments and troubleshooting. Tech Support Kelly Services May 2014 – 2016
• Troubleshot Apple devices and sold products.
Tech Support Concentrix 2016 – 2017
• Continued Apple project under new staffing.
Reservations Specialist Hilton Worldwide 2017 – 2020
• Booked reservations and managed Hilton Honors accounts. OBJECTIVE
To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to company success.
CONTACT
3230 Mercer University
Dr Apt. 216 Atlanta Ga
30341
**************@*****.***
EDUCATION
Diploma May 2007
Westover Comprehensive
High School
Beauty School Certificate
July 2012 Empire
Beauty School
SKILLS
Active listening,
Customer service expert,
Tech support, Adaptive
team player, Courteous
demeanor,
Telecommunication skills,
Energetic work attitude,
Store maintenance,
Leadership,
Communication
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