Customer Service Rep

Brianna Wisham

**** ******* **, ******, **, #**20 * (303) $05-6426 * bwisham!7i@gmail,com

CAREER OBJECTIVE

Hard-working professional with 4.5+ years of experience and a proven knowledge of customer communications,

conflict resolution, and customer satisfaction. Aiming to leverage my skills to successfully fill the Customer

service representative role at your company.

PROFESSIONAL EXPERIENCE

KING SOOPERS, Denver, CO

All purpose clerk (cross trained), Jan 2013 - Feb 2017

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Check to ensure that appropriate changes were made to resolve customers’ problems.

Assist customers by providing information and resolving their complaints

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change duc to customers.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash

registers, or optical price scanners.

Sell tickets and other items to customers

Process merchandise returns and exchanges

Stock shelves, and mark prices on shelves and items.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is

adequate change

Supervise others and provide on-the-job training.

Cash checks for customers,

FINISH LINE, Aurora, CO

Sales associate, Mar 2013 - Apr 2013

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Greet customers and ascertain what cach customer wants or needs.

‘Compute sales prices, total purchases and receive and process cash or credit payment,

Answer questions regarding the store and its merchandise

Help customers try on or fit merchandise,

COLD STONE, Denver, CO

Line clerk, Jan 2013 - Mar 2013

Perform cleaning duties such as sweeping, mopping. and washing dishes, to keep equipment and facilities

sanitary.

Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make

change.

‘Cook food or prepare food items, such as sandwiches, salads, and ice cream

hes, using standard formulas

or following directions.

EDUCATION

PREP ACADEM

Denver, CO

High School Diploma (May 2014)

ADDITIONAL SKILLS

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Technology

Software

Contact this candidate