Samantha Fahmi
Los Angeles, CA ***43
Cell: 310-***-****
Email: *****************@*****.***
QUALIFICATIONS:
● Innovative event planner with outstanding communication, interpersonal, and organizational skills. Adapt at quickly assessing needs, developing plans and implementing effective solutions that meet company needs. Dedicated to exceptional service and high levels of performance in every task. EXPERIENCE:
11/2018-11/2019- Metropolitan Animal Hospital Hollywood, CA Inventory Manager
● Ordered all medical supplies for the emergency and specialty departments
● Organize all inventory
● Maintain the stock room and treatment areas on the floor
● Make spreadsheets to organize all orders and incoming stock 06/10-present Active Love 4 Active Pets Los Angeles, CA Owner, Founder
● Offered reliable in home pet sitting; including medication administration (oral, aural, ophthalmic, SQ, IM, IV and via feeding tube)
● Performed physical therapy
● Maintained client information in an organized manner
● Developed consent forms, authorization agreements, while maintaining current licenses and bonding requirements
● Handled various bookkeeping duties
3/07- present VCA Animal Specialty & Emergency Center Los Angeles, CA Emergency Department Supervisor/Oncology doctor assistant
● Facilitated effective communication between staff doctors, clients and referring veterinarians
● Processed high volume phone calls on a multi-line phone system, deriving pertinent information and disseminating valid information to clients (both current and potential), staff doctors and referral veterinarians
● Interacted directly with clients in emotional situations, including gathering case histories and handling financial transactions
● Facilitated hospital flow
● Scheduled appointments, maintained client and patient data, processed financial transactions and performed end of day reconciliation using EMR system
● Maintained high standards of client medical records by filing, breaking down and reviewing paper and electronic charts 05-07 All American Deli & Ice Cream Culver City, CA Supervisor
● Maintained high standards of customer service during high-volume, fast-paced operations
● Communicated clearly and positively with coworkers and management
● Mastered point-of-service (POS)computer system for automated order taking
● Handled currency and credit transactions quickly and accurately
● Followed procedures for safe food preparation, assembly, and presentation
● Assisted management with inventory control and stock ordering
● Loyal clientele through friendly interactions and consistent appreciation
● Resolved complaints promptly and professionally
● Cross-trained and coordinated scheduling with team members to ensure seamless service
● Took initiative to find extra tasks when scheduled duties were completed
● Performed opening and closing duties without manager supervision effectively EDUCATION:
Oct 2015 QC Event Planning Wedding & Event Planner Online Dec 2021 West LA College AA Business Management
PROFESSIONAL REFERENCES: Letters of Recommendation available upon request