Customer Service Dental Assistant

Meloney Ujunwa

Cell; 951-***-****, Email; *******.******@*****.***

Experience

Star Location Services: Customer Service Rep, Perris, CA

● Assisted customers with inquiries and resolved issues efficiently.

●Managed transactions and maintained accurate records.

●Provided excellent service, contributing to high customer satisfaction ratings.

T-Mobile: Mobile Expert/Sales Representative, Riverside, CA

● Displayed excellent customer service, even in escalated situations.

●Memorized prices, promotions and information about each device to be prepared to answer any question asked by a customer or corporate associate.

●Handled money in large increments, made sure every dollar was accounted for and put in a safe after each work day.

Moreno Dental Care: Dental Assistant, Moreno Valley, CA

● Ensuring patients are comfortable and informed about their treatments.

●Scheduling patient appointments, maintaining patient records and updating dental charts, and handling, billing, and insurance claims

● Following proper protocols for inflation, control, and safety.

Calm Dentistry: Dental Assistant, Riverside, CA

●Sterilization and Maintenance; Ensuring all dental instruments and equipment are properly sterilized.

●Working closely with dental hygienists, assistants, and office staff, to provide coordinated and efficient care.

●Patient Care; Providing comprehensive care to patients, including routine check-ups, cleanings, and more complex dental procedures.

ADVANCE AMERICA, Moreno Valley, CA- Consumer Lend Sales Specialist

●Assist in meeting the center’s performance metrics as defined by management.

●Be responsible for day-to-day servicing of an ever-growing consumer loan portfolio.

●Develop new relationships and maintain existing relationships while working with customers throughout the loan process and loan life cycle.

●Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards.

AMAZON Warehouse, LGB3, KRB4; Picker, PIT Operator

●Accurately selected items from shelves based on customer orders; used handheld scanners to track items and ensure they are correct.

●Help maintain inventory accurately by reporting any discrepancy or damaged items.

●Restocked or ran totes if needed by myself or other colleagues to ensure constant productivity.

Skills

●Communication Skills

●MS Office 2019

●Customer Care

●Administrative Experience

●Time Management

●BSIS Guard Card; Fire Academy, Corona CA

●CPR Certified

●Phone Etiquette

●Database Maintenance

●Clerical Experience

●PIT Certified

Education

- Vista Del Lago High School; Moreno Valley, CA

● HS Diploma (2018)

-UEI College: Dental Assisting; Riverside, CA

● Certificate, Diploma (2024)

-Firearm Academy: BSIS Guard Card; Corona CA

Contact this candidate