Public Relations Field Representative
Resume:
Angella Quince
************@*****.***
Gulfport, MS 39501
Summary
Seeking an opportunity to obtain a challenging and rewarding position with growth potential, utilizing my public relations background, coupled with my administrative and interpersonal communication skills.
Work experience
Third Party Collector/ Insurance Verifier
Memorial Healthcare System - Gulfport, MS
April 2023 to Present
Works and interacts with insurance company to verify coverage. Reviews and monitors daily ques to complete billing process to insure bills are transmitted and processed. Tracks, monitors and transmit bills to make sure bills are being processed. Verifies insurance and bills for refunds that are due to insurance company and patients Demonstrates effective written and verbal communication skills Maintains a working relationship with a variety of insurance companies. Handles multiple priorities
Organizational skills
Clerical skills, including, filing and typing
Computer skills including knowledge of spreadsheets, data bases and word processing Field Representative
Medicaid Done Right - Gulfport, MS
April 2021 to April 2022
Field Representative is the key contact with the client, facility, family and caregivers in the process of applying for medicaid benefits. As a representative we meet with a nw app, the family, or designated party at agreed appointment and guide them through the medicaid process in an efficient, professional and caring maner, while keeping HIPPA policy. Excellent customer service and professionalism always. This position was a work from home setting position.
Patient Benefit Advisor
Parallon, Garden Park Hospital - Gulfport, MS
April 2016 to March 2020
Screen and evaluate uninsured patients for existing insurance programs. Assist patients with application for federal, state assistance and charity programs Initiate and maintain proper follow up with patient and government agency caseworker to ensure timely processing and completion of all application and collected documentation
Ensure all insurance, demographics, and eligibility information guarded and practicing HIPPA, safeguarding patients information ALWAYS.
Medicaid Specialist III
Ms Division of Medicaid - Gulfport, MS
January 2001 to March 2016
Collected, verified, and processed client information in order to determine eligibility for state funded programs.
Maintain effective public affair relations with state, federal, county and city government agencies to regulate fraud.
Preformed annual reviews of assigned cases.
Conducted client interviews and handles questions and client complaints. Was responsible for interpreting and implementing new policy, procedures, and laws that affect client eligibility.
Education
Bachelor's degree in Healthcare Administration
University of Southern Mississippi - Long Beach, MS August 2010 to Present
Associate of Arts in Healthcare Administration
Southern University - Baton Rouge, LA
August 1983 to May 1986
High School Diploma
Gulfport High School
1983
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