Administrative Support Office Aide
Resume:
Lujuana Washington
Office Aide IV at El Camino College
Assisting people in wherever capacity works well with me because I get a chance to get to know the person working but I get hands on training on how to operate the position along with a great team.
********@***.***
GARDENA, CA 90247
Work Experience
Office Aide IV
El Camino College
January 2004 - June 2019 • Torrance
El Camino College Torrance, CA Provided comprehensive administrative support to the college's department, managing daily tasks and ensuring smooth operations. Processed and organized documents, maintaining a high level of accuracy and attention to detail, resulting in a 98% error-free record. Coordinated and scheduled meetings, events, and appointments for staff members, increasing overall team productivity by 20%. Managed incoming and outgoing correspondence, optimizing email organization, and reducing response time by 15%. Maintained an efficient filing system, resulting in a 25% reduction in retrieval time for critical documents. Office Aide IVEl
El Camino College
January 2005 - January 2019 • Torrance
El Camino College Torrance, CA Provided comprehensive administrative support to the college's department, managing daily tasks and ensuring smooth operations. Processed and organized documents, maintaining a high level of accuracy and attention to detail, resulting in a 98% error-free record. Coordinated and scheduled meetings, events, and appointments for staff members, increasing overall team productivity by 20%. Managed incoming and outgoing correspondence, optimizing email organization, and reducing response time by 15%. Maintained an efficient filing system, resulting in a 25% reduction in retrieval time for critical documents. Admissions Web Advisor Technician 01
/2001 to 01/2005 El Camino College Torrance, CA Collaborated with cross-functional teams to troubleshoot and resolve technical issues related to the admissions website, ensuring a seamless user experience. Monitored website performance metrics and reported any discrepancies or errors. Conducted regular training sessions for staff on the use of admissions web tools, reducing errors and improving efficiency by 25%. Developed and maintained documentation for admission processes, contributing to a 30% decrease in onboarding time for new staff members. Successfully implemented a system update that resulted in a 25% reduction in application processing errors. Admissions Web Advisor Technician
El Camino College
January 2001 - January 2005
El Camino College Torrance, CA Collaborated with cross-functional teams to troubleshoot and resolve technical issues related to the admissions website, ensuring a seamless user experience. Monitored website performance metrics and reported any discrepancies or errors. Conducted regular training sessions for staff on the use of admissions web tools, reducing errors and improving efficiency by 25%. Developed and maintained documentation for admission processes, contributing to a 30% decrease in onboarding time for new staff members. Successfully implemented a system update that resulted in a 25% reduction in application processing errors. High School Clerk
El Camino College
January 2000 - January 2001 • Torrance
Data Entry Operator
El Camino College
January 1994 - January 2000
El Camino College Torrance, CA Conducted regular audits of student records, identifying and rectifying discrepancies in real time. Responded to inquiries and resolved issues related to student records, fostering strong student relationships. Assisted in organizing student enrollment events, and facilitating the smooth processing of student data. Maintained and updated the college's database, resulting in a 10% increase in data accessibility. Designed and implemented data quality control protocols, leading to a 25% reduction in data errors. Data Entry Operator
El Camino College
January 1994 - January 2000 • Torrance
El Camino College Torrance, CA Conducted regular audits of student records, identifying and rectifying discrepancies in real time. Responded to inquiries and resolved issues related to student records, fostering strong student relationships. Assisted in organizing student enrollment events, and facilitating the smooth processing of student data. Maintained and updated the college's database, resulting in a 10% increase in data accessibility. Designed and implemented data quality control protocols, leading to a 25% reduction in data errors. Hish School Student
High School
September 1989 - June 1990 • Torrance
Education
California State University Dominguez Hills
Bachelors, Bachelor of Science : Business Administration August 1997 - June 2000 • Carson, CA
Bachelor of Science : Business Administration
El Camino College
Associates, Associate Degree in Business Administration August 1990 - June 1995 • Torrance, CA
Associate Degree in Business Administration
Gardena High School
High School Diploma
September 1989 - June 1990 • Gardena, CA
High School Diploma
Skills
Friendly/Helpful Decision Making General Education Staff Time Management Data Quality Control Facilitating Answered Phones Multitasking Conflict Resolution Data Entry Telephone Etiquette Team Player Attention To Detail Manage Calender Microsoft Office Suite
Traits
Credible
I am truthful and believable.
Communicator
I am able to effectively and respectfully communicate with superiors, colleagues, and staff. Confident
I am self-assured in my skills and talents, and I"m willing to take on challenges and risks. Accountable
I take responsibility for my actions and follow through on my promises. Caring
I use my words and actions to help others without expecting anything in return. Volunteering
Lupus Foundation of America
Assist Facilitators
February 2021 - Present • Los Angeles, CA
Checking on Lupus Warriors on their well being, Answer emails and communicating with both the facilitator and the manager.
Revelon Rum Walk
Passed out T-Shirts
May 1994 - Present • Los Angeles, CA
Passed out t-shirts to the registered runners
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