Data Entry Customer Service

Jazinette Youngblood

951-***-**** Corona, CA *******************@*****.***

Caring and energetic Customer Representative with many years of experience resolving complex customer inquiries. Passionate about building sustainable customer relationships, driving brand loyalty, and increasing customer engagement. Seeking to leverage my experience to empower customers within a people-driven organization.

COMPETENCIES

Data Entry Excel spread sheets Leadership

Power Point CPR Typing (40 WPM)

Microsoft Word & Excel Organizational Change Management Customer service

PROFESSIONAL EXPERIENCE

Laurel Wellness and Nursing Center, August 7,2024-Current

Certified Nursing Assistant (CNA)

●Assisting with activities of daily living

●Taking vital signs

●Report changes in patient condition

Comprehensive Eyecare Partners, October 2021- March 2022

Customer Service Rep

•Scheduling & Appointment Booking

•Submission of medication refills messaging

•Inbound and outbound calls

•Insurance verification.

Teri Inc., April 2019 Sept 2019

Caregiver

•Attended to the care of elderly clients with disabilities

•Meal prepped

•Assisted w/medication adherence

•Data entry

•Processed files

LAUSD, April 2014-September 2018

Teacher Assistant

•Maintained updated files on attendance contact information and progress

•Implemented in-class and outdoor activities to keep children engaged

•Ensure that all children are kept safe while at the school

•Facilitated in-service staff meetings to discuss educational goals

Oak Grove Center, May 2012-September 2014

Childcare Worker

•Transported children to and from school

•Planned activities for children

•Documented behavior challenges

•Assisted children with educational goals

EDUCATION AND CERTIFICATIONS

•Cosmetology License 2010-2011

•Marinello’s Beauty School College

•High School Diploma 2006-2010

•Elsinore High School

•CPR Certified

•California Healthcare Skills Center

•CNA Certified

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