General Manager Car Wash

role:

Willie James **** Deer Chase Dr Riverview Fl 33578

656-***-**** ***********@*****.***

Professional Summary

Results-driven General Manager with extensive experience overseeing daily operations, team leadership, and business development in the car wash industry. Proven track record of improving operational efficiency, enhancing customer satisfaction, and driving revenue growth. Adept at managing multi-site operations, optimizing workflows, and implementing strategic initiatives to maximize profitability.

Professional Experience

General Manager Mod Wash Car Wash

• Lead and manage all aspects of daily operations for a high-volume car wash facility, ensuring exceptional service quality and customer satisfaction.

• Supervise and train a team of [number] employees, fostering a positive work environment and promoting professional development.

• Develop and implement operational policies and procedures to improve efficiency and safety compliance.

• Monitor financial performance, including budgeting, forecasting, and expense control, resulting in [specific achievement, e.g., a 15% increase in profitability].

• Drive marketing and promotional campaigns to increase customer base and retention.

• Coordinate maintenance and repair activities to ensure equipment reliability and minimize downtime.

• Analyze customer feedback and implement service improvements to enhance the overall experience.

• Collaborate with corporate leadership to align local operations with company goals and standards.

Key Skills

• Operations Management

• Team Leadership & Training

• Budgeting & Financial Analysis

• Customer Service Excellence

• Marketing & Promotions

• Process Improvement

• Safety & Compliance

• Equipment Maintenance Coordination

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