Support Specialist Executive Assistant
Resume:
Hydie Deer
Elizabeth City, NC
********@*****.*** 252-***-****
EXECUTIVE ADMINISTRATIVE, OPERATIONS & PROGRAM SUPPORT SPECIALIST Target Roles: Executive Assistant Program Support Specialist Operations Coordinator Management Analyst Federal Contractor Support Seasoned executive-level administrative and operations professional with 33 years of progressive experience supporting leadership, programs, and mission-critical operations within federal and contractor environments. Known for meticulous accuracy, proactive problem-solving, and unwavering dedication to organizational success. Trusted by senior officials for program coordination, training oversight, and regulatory compliance. Recognized for initiative, reliability, and a positive, team-building presence in high-tempo workplaces.
CORE COMPETENCIES
Administrative & Operational Coordination Program & Training Management Procurement & Budget Tracking Logistics & Supply Chain Coordination Timekeeping Data & Records Management Regulatory Compliance SharePoint & Document Control Customer & Mission Support Security Access & Clearance Processes Audit Readiness Process Improvement Leadership Trust & Team Cohesion
TECHNICAL SKILLS
Windows 365 • MS Office Suite (Excel, Word, Outlook, PowerPoint) • SharePoint • Adobe Acrobat • ALMIS-EAL (Aviation Logistics Management Information/ Electronic Asset Log) • PRESS (Procurement Request System • WebTA/GovTA
(Timekeeping System) • Remote Desktop • Typing 60 WPM Data Entry 1,000+ KPH • Collaboration & Virtual Tools: Microsoft Teams, Zoom, Slack, Google Workspace
PROFESSIONAL EXPERIENCE
UNITED STATES COAST GUARD – AVIATION LOGISTICS CENTER (ALC), Elizabeth City, NC 40 HRS PER WEEK
Administrative Assistant/ Aviation Training Program Administrator (CTR) Sept 2015 – Aug 2025
(Contractors: Koniag Government Services Innovative Consulting & Management Services Workforce Resources)
• Provided executive-level administrative, operational, and logistics support to the Operations Division and Safety & Environmental Health Office (SEHO), maintaining 100% audit readiness for aviation training and safety documentation.
• Drafted, formatted, and proofed official correspondences, command instructions, SOPs, and reports to ensure consistency, accuracy, and compliance with agency standards.
• Managed and maintained multiple Division and leadership calendars, including Division Chiefs and Officer of the Day
(OOD) watch schedules; ensured scheduling accuracy, coverage, and timely communication of changes.
• Coordinated meetings and conference-room scheduling for divisional and command-level trainings; prepared agendas and supporting documentation.
• Managed procurement requests and budget tracking for civilian training and contracted services; ensured compliance with federal acquisition standards.
• Recorded and transcribed meeting minutes for SEHO Committee (TET) sessions; distributed finalized documentation to ensure compliance with ISO and environmental/safety requirements.
• Administered WebTA/GovTA timekeeping systems for civilian personnel, validated submissions and maintained personnel documentation.
• Maintained aviation training records for five airframes (MH-60, MH-65, HC-27, HC-130, HC-144); achieved flawless QA and STAN inspection results for 4 consecutive years.
• Served as Property Custodian for OPS; high-value aviation and administrative assets; ensuring accountability, maintenance tracking, and audit readiness.
• Processed flight pay actions, travel orders, and fuel card reconciliation in support of pilot and air crew training and operational readiness.
• Supported Command Security Officer in controlled facility access and visitor authorization per security protocols.
• Independently planned and designed smaller Command functions and presentation materials, enhancing professional communications and morale.
Hydie M. Deer – Executive Administrative, Operations & Program Support Specialist – Page 2
• Oversaw creation and maintenance of OPS and SEHO SharePoint pages; and authored the “SEHO Times” quarterly newsletters, strengthening communication and regulatory awareness command-wide.
• Assisted Protocol Specialist with coordination of official Command ceremonies (Change of Command, retirements, promotions, and VIP events), providing administrative and logistical support.
• Recognized by senior leadership for integrity, confidentiality, and superior customer service supporting mission operations.
NC DEPARTMENT OF PUBLIC SAFETY, Elizabeth City, NC 40 HRS PER WEEK
Processing Assistant III Feb 2005 – Dec 2014
• Provided comprehensive administrative and clerical support to housing units, custody supervisors, and program leadership, ensuring smooth day-to-day institutional operations.
• Maintained and updated confidential inmate records in the Offender Population Unified System (OPUS) and physical files and conducted background checks on new staff and volunteers ensuring accuracy, security, and compliance with state regulations.
• Prepared and processed official correspondence, reports, and grievance responses; collected statements and composed documentation to support investigations and disciplinary actions.
• Managed timekeeping and personnel functions, entering staff time sheets in the BEACON HR/Payroll system, scheduling staff assignments, and coordinating training and visitation applications.
• Operated the institutional mailroom and switchboard, screening mail for contraband, routing legal correspondence, and providing professional customer service to staff, inmates, and the public.
• Volunteered on the Staff Morale Committee, coordinating events that strengthened teamwork and staff engagement. NEW YORK CITY POLICE DEPARTMENT, New York, NY
40 HRS PER WEEK
Police Administrative Aide Feb 1999 – Feb 2005
• Provided administrative and clerical support to the Property Clerk Division, managing intake, cataloging, and release documentation for seized property and evidence in compliance with NYPD policy.
• Entered, updated, and verified case information in the Property Clerk System, Legal Forfeiture Program (MS Access), and official logbooks; ensured accuracy and proper routing to Borough Offices and Legal Bureau.
• Prepared official correspondence, endorsements, and financial documentation for asset-forfeiture requests submitted to the U.S. Marshals Service, Treasury Department, and District Attorney Offices.
• Coordinated public and inter-agency inquiries regarding vehicle or property retrieval; provided guidance, resolved documentation issues, and ensured proper chain-of-custody procedures.
• Supported departmental auctions by compiling and validating vehicle data, producing catalogs, and confirming VIN accuracy through the National Insurance Crime Bureau (VINAssist) database.
• Selected by command leadership to record and serve as the official public information voice during the 9/11 aftermath, providing clear, compassionate guidance to families seeking to recover personal property. NOTABLE ACHIEVEMENTS
• Earned consistent praise from Command leadership for initiative, accuracy, and proactive mission support, as documented in multiple letters of commendation.
• Maintained flawless for aviation training record and documentation audits and QA compliance for 4 consecutive years.
• Recognized for creative presentation design and morale-building initiatives that strengthened command culture and communication.
EDUCATION & CER
• College of the Albemarle – Computer Technology Integration & General Business Administration (55 credits)
• University of Phoenix – Health Administration/ Health Information Systems (21 credits)
• Kingsborough Community College – Computer Science
• CompTIA Security+ CE: In Progress (anticipated completion Spring 2026
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