Credit Officer

Akeem Roches

** ******** ******, ****** **** (BZ)

***********@*****.***

+501*******

Professional Summary

Dedicated Credit Officer knowledgeable about assessing financial documents and ability to handle multiple projects simultaneously with a high degree of accuracy. Meticulously organized and systematic with strong judgment and critical thinking skills. Multi- talented professional proficient in applying credit policies to meet standards. Familiar with regulatory requirements and best practices. Looking for a permanent role with room for career growth. Experience

• Facilitate timely payment collections, improving cash flow management.

• Collaborated with cross-functional teams, fostering conducive work environment.

• Enhance customer satisfaction with prompt problem-solving and excellent communication skills.

• Maintained accurate documentation for accountability and future reference.

• Provided training sessions to new hires, enhancing overall team performance.

Credit Officer, Unicomer. Belize City, Belize

Jan. 2024 - Present

• Processed guest check-ins and check-outs following procedures for fast turnover.

• Maintained high level of professionalism and discretion when with guests.

• Provided guests with list of resort’s upcoming activities and events.

• Remedied issues quickly through active listening, conflict resolution, and communication.

Guest Experience Agent, Vacasa, Belize City.

August. 2023 - December. 2023

Time Management

Compliance Reviews

Business Administration

Data Interpretation

Financial Reporting

Analytical Thinking

Skills

English

Languages

• Maintained customer satisfaction with forward-thinking strategies.

• Enhanced productivity by anticipating needs and delivering support.

• Delivered customer service using extensive product and service knowledge.

Customer Success Representative, Voyse International, Belize City. February. 2022 - August. 2022

• Create and promote special travel packages.

• Conducted market research for new travel destinations.

• Generated reports on travel trends and customer feedback.

• Evaluate services received on the tour, and report findings to tour organizers.

Tour Coordinator, Tourism Village, Belize City.

January. 2020 - April. 2021

Education

SJCJC, Belize City, Belize

Associate, Business Administration

Edward P. Yorke High School

High School Diploma, Business

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