Entry-Level Customer Service
Resume:
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Okoofu Joy Ifunaya
** ***** **** ****** *** oliwo ikorodu Lagos state 090******** *********@*****.***
Objective
Resourceful and proactive graduate seeking an opportunity to apply academic knowledge, volunteering experience, and interpersonal skills in an entry-level role, with a strong commitment to continuous learning and growth.
Education
Federal university oye ekiti state
Political science
Uncle bayus college
Senior school certificate examination Neco
Skills
Microsoft office suite (word,Excel)
Problem solving and critical thinking
Decision making
Empathy
Positive attitude
Active listening
Team work and collaboration
Experience
Sephys Montessori school
Teacher
NYSC Service Year 2025
Plan and deliver engaging lessons in line with the school curriculum to meet learners’ academic and moral development.
Assess pupils’ progress through classwork, tests, and continuous feedback. Create a positive and inclusive classroom environment that promotes active learning. Develop and implement instructional materials to support various learning styles. Sales Assistant
[Sikba pharmaceuticals ] — [ikorodu, Lagos]
[October, 2024] – Jan, 2025]
Key Responsibilities:
Assisted customers in selecting products and provided friendly, professional service. Maintained a clean, organized, and welcoming sales environment. Handled cash, processed sales transactions, and balanced daily records. Ensured proper display and restocking of goods to promote sales. Provided accurate information about product features, prices, and promotions. Supported inventory management by monitoring stock levels and reporting shortages. Worked with team members to meet daily and monthly sales targets. Key Achievements:
Consistently met or exceeded weekly sales goals.
Recognized for excellent customer service and reliability. Helped improve customer retention through good communication and positive attitude. Projects
Living Stone Explorer – Secondary School Outreach on Sexual Purity Role: Volunteer Team Member
[Ikorodu/Lagos]2025
Collaborated with a team to organize and deliver an impactful school outreach campaign promoting sexual purity and moral values among secondary school students. Assisted in coordinating logistics, communicating with school authorities, and preparing educational materials.
Supported interactive sessions and discussions that encouraged students to make positive lifestyle choices.
Contributed to community development by fostering awareness, mentorship, and moral guidance for young people.
Reference
Professor Patrick Okonji - University of Lagos
Department of business Administration
*******@******.*****
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