Be A Go Specialist
Resume:
Alexandra Franco
Miami, FL *****
***************@*****.***
Work Experience
Hostess
Olive Garden-Miami, FL
September 2024 to Present
As a hostess at Olive Garden my position/responsibility is greeting guests, welcome customers as they arrive, making sure they feel comfortable and valued. Managing reservations and waitlists.Organize reservations, manage waitlists, and notify guests when their tables are ready. Seating guests, escort guests to their tables, ensuring they are seated comfortably and have everything they need. Maintaining the waiting area, keep the waiting area clean, organized, and welcoming for guests. Answering phone calls, respond to phone calls, answering questions, and taking reservations or to-go orders. Working with servers and other staff, communicate effectively with servers, bartenders, and other staff members to ensure seamless service. Handling customer complaints: Address any customer concerns or complaints in a professional and courteous manner. Maintaining knowledge of menu and promotions: Stay up to date on menu items, promotions, and events to effectively answer guest questions. Managing table assignments, assign tables to servers, ensuring fair distribution and minimizing wait times. Maintaining a clean and safe environment, adhere to health and safety standards, reporting any concerns to management. I play a vital role in creating a positive dining experience. One of my biggest accomplishments are
• Maintaining a waitlist accuracy rate of 100%
• Seating 95% of guests within 5 minutes of their scheduled reservation time Employee
BOYS AND GIRLS CLUB OF KENDALL-Miami, FL
June 2024 to Present
I was a summer camp counselor. I was responsible of the kids having fun and being safe. I also worked in front office for a bit. Mostly filing and putting data onto the system. But 90% of my job was taking care of the kids
Miami Dade Youth Fair
Fresh Squeezed Lemonade-Miami, FL
March 2022 to April 2022
My job was to serve lemonade and make sure all of our customers were satisfied! One of my biggest accomplishments was every single time i would make the lemonade the customers would always have something amazing to say about it! And i would never forget to treat them with a smile! Education
12 in Highschool education (graduates 2025)
Dade Prep Academy - Miami, FL
September 2024 to Present
Skills
• Babysitting, Good with children, Good communication skills (3 years)
• Toddler Care
• Behavior Management
• Childcare
• Customer service
• Organizational Skills
• Classroom Management
• Early Childhood Education
Assessments
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I’m 18
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