Sales Representative Customer Service

MUKESH K L

Opp. KSRTC Bus stand, Vellanad,

Thiruvanathapuram,

Kerala, India

Mob: 949-***-****, 807-***-****

Email Id: ***************@*****.***

Passport No: W2854047

Date of Birth: 05/05/1982

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities. Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well- organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skill Highlights

Customer assistance

Store merchandise handling

Lead Prospecting

Client Presentations

Cold Calling

Door-To-Door Sales

Experience

Salesman - 04/2001 to 03/2006

Sree Krishna Traders, Thiruvananthapuram, India

Maintained clean, tidy and organised checkout areas

Smoothly processed incoming orders, handling over 50 transactions per day with exceptional accuracy

Worked closely with front-of-house staff to facilitate positive customer experiences

Maximised customer satisfaction by assisting with purchase selections, locating items and promoting rewards programs.

Greeted customers and provided information about products and services.

Developed relationships with key accounts to increase sales volume.

Demonstrated product features, benefits and use to potential buyers.

Maintained a current knowledge of market trends and competitive activities in the sales area.

Own Business - 2006 onwards

Firm – Bakery at Vellanadu, Thiruvananthapuram, India Education

Pre-Degree: Commerce - 2001

Kerala University, Kerala

SSLC – 1997

Certifications

Advance Diploma in Computer Hardware and Networking All India Society for Electronics and Computer Technology. Higher Examination in Agriculture

Department of Government Technical Examinations (Education) Languages: Malayalam, English, Tamil, Hindi

Driving License: Motorcycle with Gear, Light Motor Vehicles, TRANS (Heavy Goods Motor Vehicle, Heavy Passenger Motor Vehicle).

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