Customer Service Administrative Assistant
Resume:
Sabrina Stewart
**** **** ***** - ******, ** 29526.
***********@*****.***
PROFESSIONAL SUMMARY
stone service oriented professional able to coordinate workflows and communicate effectively with co-workers,
Patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient
privacy and confidentiality,
‘Academic Honors Recognition / Honor Roll.
‘Ultimate Medical Academy — HIPAA Essentials for Healthcare Professionals Certificate.
‘= _ Strong time management skills with ability to establish priorities to meet timelines.
Effective problem solver, able to assess situations and identify solutions.
Attention to detail needed to maintain high levels of accuracy.
‘* Microsoft Office Applications ~ Word, Excel, and PowerPoint Type 32 WPM.
KEY QUALIFICATIONS
Medical Administrative Assistant - Medical Terminology « Medical Transcription « Patient Processing - Patient Registration
Medical Records Management - Check In + Check Out « Data Entry - Release of Information HIPAA Compliance
Medical Laws & Ethics - Medical Billing Knowledge - Third Party Billing - Medicare « Medicaid - HMO - PPO
Basic Coding Skills for ICD-10 & CPT « Insurance Verification « Anatomy & Physiology
CMS 1500 Claim Form - Billing Cycle - Claims Appeal Process
EDUCATION
Ultimate Medical Academy Diploma —_Medical Administrative Assistant, 2025
Introduced to the following concepts:
= Medical terminology and general medical office procedures.
= Customer service and performing administrative duties such as patient processing, medical records management,
release of information, medical billing, and basic ICD-10 and CPT coding.
= Electronic Health Records (EHR), CMS 1500 claim forms, Medicare, and Medicaid.
= Medical ethics and compliance including HIPAA privacy and security guidelines.
PROFESSIONAL EXPERIENCE
Ocean Lakes Family Campground ~ Myrtle Beach, SC 01/2025 Present
Short Order Cook / Customer Service
= Take orders and work effectively as a team member in a fast-paced environment to meet quality and deadline
expectations to ensure customer service.
= Quickly and accurately prepare food products following restaurant, health, and safety standards.
= Operate and maintain equipment and complete preparation work for stocking and setting up work area
Diversified Maintenance — Conway, SC 06/2018 - 02/2025
Janitor
= Kept facilities in clean and orderly condition.
= Managed time and priorities to ensure duties were completed within established timelines.
= adhered to cleaning and safety techniques and practices.
= Acted in a polite and professional manner when approached by clients to answer questions.
Volunteered at Conway Medical Center Hospital in Conway SC as a Medical Office Volunteer
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