Medical Assistant Quality Assurance

Keedra S. Herndon

***** ****** ***** **** ● Katy, TX 77449 ● (832) 607- 0244 (cellular) ● *************@*****.***

**************@*****.***

Objective

Actively pursuing a career position as a full-time Supervisor and or full-time Certified Medical Assistant with a progressive organization in which I can fully utilize my training and experience to promote excellent healthcare. I am a hardworking medical administrative professional offering great people skill, organized file management and deep understanding of patient protections. I possess the ability to enhance office operations by staying on top of patient and staff needs.

Skills

Patient scheduling

Medical coding

Electronic health records

Regulatory compliance

Team leadership

Quality assurance

Patient triage

Staff training

Conflict resolution

Customer service

Project management

Performance evaluation

Communication skills

Relationship building

Medical procedure assistance

Quality assurance monitoring

HIPAA compliance

Team building and motivation

Clinical skills expertise

First aid and CPR certified

Problem-solving capacity

Patient education and counseling

Strong leadership

Medical terminology proficiency

Data entry and documentation

Vital signs monitoring

Inventory and supply management

Multitasking and prioritization

Electronic health records management

Medical office administration

Staff training and development

Patient care coordination

Team collaboration

Clinical data management

Coaching and mentoring

Results verification

Time management abilities

Data interpretation

Data entry

Professionalism

Effective communication

Task prioritization

Decision-making skills

Patient records management

Decision-making

Education

O9/2014 – 05/2015: Fortis College – Houston, Texas graduate (06/2015)

Medical Assistant

04/2015-05/2015: OB/GYN of Houston-Houston, Texas

Medical Assistant/Extern (05/2015)

Work Experience

05/2025-Current Regional Implant Centers Katy, Texas

NRCMA

06/2025-Current Partnership Health Services Katy, Texas

NRCMA

11/2022-05/2025 Memorial Katy Cardiology Associates Katy, Texas

Medical Assistant Supervisor, NRCMA

04/2022-10/2022 Interventional Cardiology Associates Houston, Texas

NRCMA

07/2015-04/2022 Houston Cardiovascular Associates Houston, Texas

NRCMA

04/2015-06/2015 OB/GYN of Houston Houston, Texas

Medical Assistant

Certifications

NRCMA, HIPAA, BLS/CPR, Blood borne Safety

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