Driver/Quality Control

Rodney Johnson

Dallas, Tx 945-***-**** *********@*****.***

Experience

SHift manager racetrac 02/24- 02/25

●Maintain internal quality assurance records

●Assist with new hire training and orientation

●Employee relations management

●Manage inbound and outbound inventory supplies

●Data Entry

●Cleaning and sanitation management

ride share driver uber 02/17-02/24

●Customer service delivery

●Customer service ride-share service

special sales adt security services 03/15-03/2017

●New customer service enrollment

●Assist with new hire training

●Customer escalation assistance

●Inbound and outbound high-volume customer service

●Managed new customer sales

Insurance agent Aegis Communications Group 08/13-12/14

●UnitedHealthcare licensed sales agent

●Managed inbound calls

●Data entry

●Medicare Plan enrollment assistance

●High volume customer service inbound calls

●Customer retention management

Education

hs diploma Thomas Jefferson hs

electrician technician certification Windham school district

Skills & Abilities

●Safeco/Liberty Mutual Certified

●Licensed Insurance Agent/EPA Licenced

●Management of Personnel

●Time Management

●Active Learning by Active Listening

●Multi Tasking

Reading Comprehension/Speaking/Writing & Math

TOOLS & TECHNOLOGY

Microsoft Office

Word/Excel/PowerPoint/Outlook/Access/Teams

Insurance

bConnected/Citrix/CVO/Xactimate

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