Floor Care Emergency Response

Alex Encarnacion

*** ***** **, ********, ** ***** 929-***-**** *********@******.***

Professional Summary

Dedicated and experienced maintenance professional with over six years of custodial experience in school, commercial, and industrial environments. Skilled in floor care, sanitation protocols, supply management, emergency response, and event setup. Known for being dependable, efficient, and a strong team player who takes pride in maintaining clean and safe environments for staff, students, and visitors. Fluent in English and Spanish.

Skills

• Floor care: sweeping, mopping, stripping, waxing, buffing, shampooing

• Deep cleaning and disinfecting of high-touch areas

• Supply inventory, distribution, and replenishment

• Light landscaping, snow and ice removal

• Emergency response and facility security

• Event setup and furniture arrangement

• Bilingual: Fluent in English and Spanish

• Excellent time management, fast learner, highly adaptable

• Team-oriented, respectful, and empathetic in diverse work settings

Professional Experience

Maintenance Cleaner – Guardian Service Industries Inc., Manhattan, NY (2023 –2024)

●Performed daily sanitation of classrooms, restrooms, hallways, and high-touch surfaces in accordance with school health protocols.

●Vacuumed, dusted, swept, and mopped floors; cleaned windows, walls, and fixtures.

●Restocked restroom supplies including toilet paper, soap, and paper towels.

●Ensured proper disposal of waste and recyclables in designated areas.

●Secured doors and windows after shift and reported any maintenance concerns.

Custodial/Maintenance Staff – Collin Building Services, Long Island City, NY (2018 – 2023)

●Conducted detailed restroom cleaning, including sanitation and restocking of all supplies.

●Operated and maintained freight elevators and assisted with event setups and furniture arrangements.

●Performed advanced floor care (stripping, waxing, buffing, shampooing) across multiple facilities.

●Maintained cleanliness of public areas such as sidewalks, plazas, and lobbies.

●Spot-cleaned doors, walls, and partitions; responded to spills and immediate cleaning needs.

●Supported other custodial staff in tasks as needed and followed safety guidelines strictly.

Maintenance Worker – Global Maintenance, Brooklyn, NY (2019 – 2020)

●Swept, mopped, shampooed, and waxed floors in banks and commercial spaces.

●Performed light landscaping duties including mowing, trimming, and leaf removal.

●Carried out snow and ice removal to ensure public safety on property grounds.

●Maintained cleaning equipment and followed seasonal protocols for building upkeep.

Truck Helper / Dispatcher – Flam Appetizing, Brooklyn, NY (2013 – 2016)

●Assisted with dispatching merchandise and managing logistics for product deliveries.

●Supported the team in warehouse maintenance and cleanliness standards.

Additional Qualifications

• Experienced in handling tools and custodial equipment with care and maintenance

• Knowledge of NYC Department of Education, EPA, DOB, and FDNY safety codes

• Ability to follow verbal and written instructions and adapt to changing cleaning schedules

• Committed to maintaining a secure, sanitary, and positive environment for school communities

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