Customer Service North Carolina

Madison Galindo

Jacksonville, North Carolina ****6 910-***-****

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PROFESSIONAL

SUMMARY

I am developed in essential skills in fast-paced, collaborative environment, able to demonstrate strong analytical thinking and problem-solving skills. I am seeking to transition into new opportunities where these transferable skills can be effectively applied am committed to contributing to team success and achieving impactful results. I am driven by work and discipline while valuing professionalism and hard work always. I am motivated for what is next for me and am looking forward to reflect that motivation in my work. ACCOMPLISHMENTS Collaborated with team of 12 and fellow students from Morroco in the development of a project for sustainability.

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• Trained and mentored new employees in my area of work.

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SKILLS • Time management • Team collaboration

• Attention to detail • Customer service

• Conflict resolution • Safety monitoring

• Patience and empathy • Cash handling

• Order taking

EXPERIENCE TRAINEE 01/2025 to 06/2025

Army Fort Jackson, SC

Trained in Basic Combat Training until a medical discharge sending me home. Adapting to stressfull and always changing environment, all while performing professionally.

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• Taking on leadership roles to assist executing overall objectives and goals.

• Being on time and disciplined; always professional, at all times. Adapted quickly to dynamic situations while maintaining focus on mission objectives.

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DRIVE-THRU CASHIER 08/2024 to 01/2025

Taco Bell Jacksonville, NC

Processed customer orders accurately and efficiently in high-volume drive-thru environment.

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Maintained cleanliness and organization of work area to ensure safety standards were met.

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• Opening shift duties including cooking, frying and restocking Closing shift duties including cleaning, securing registers and cash transactions, and restocking.

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Adapting to shift changes and moving around restaurant when asked, varying from cooking, taking orders, paying out, cleaning and taking orders out the door.

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CASHIER 08/2023 to 02/2024

Piggly Wiggly Supermarket Richlands, NC

• Maintain cleanliness and organization of checkout area.

• Assist customers with product inquiries and recommendations.

• Handle cash, credit, and electronic payments securely.

• Welcomed customers and helped determine their needs. EDUCATION Northside High, Jacksonville

• Honors Student (NSHSS)

• Awarded Certificate for Cultural Partnerships through AVID Program

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