Guest Relations

EMILLY SANDER

Orlando, FL F 689-***-**** F ******.********@*****.***

Professional Summary

Motivated and organized individual with strong people skills and a positive attitude. Dedicated to providing exceptional guest experiences in fast-paced hospitality and nightlife environments. Skilled at creating a welcoming atmosphere, maintaining professionalism under pressure, and contributing to a fun, team-oriented setting.

Skills

Customer Service & Guest Relations Positive Attitude & Professional Appearance Time Management & Organization Teamwork and Collaboration Multitasking in High-Pressure Environments Social Media & Event Promotion Work Experience

Door Host Rachel’s Steakhouse — Orlando, FL

January 2025 – Present

• Welcomed and checked in guests, ensuring a positive first impression and smooth entry process.

• Maintained professionalism and composure in high-volume, fast-paced settings.

• Assisted in promoting events and maintaining the venue’s upscale, customer-focused atmosphere.

• Collaborated with management and service staff to enhance guest satisfaction and safety. Server Mulligans Bar and Grill — Riviera Beach, FL July 2024 – December 2024

• Greeted guests and provided menus, ensuring attentive and efficient service.

• Maintained up-to-date knowledge of menu items and specials to provide the best dining experience.

• Supported teamwork and contributed to a clean, organized, and positive work environment. Assistant Manager White Rabbit Dessert Experience — Orlando, FL April 2023 – February 2024

• Oversaw daily operations to ensure smooth workflow and efficient team performance.

• Managed inventory control and cash handling procedures with accuracy.

• Trained and guided junior staff to maintain high standards of service and customer satisfaction.

• Ensured compliance with safety and cleanliness regulations. Server White Rabbit Dessert Experience — Orlando, FL December 2022 – February 2024

• Provided high-quality service in a high-volume dessert restaurant.

• Upsold menu items and ensured an enjoyable guest experience.

• Maintained professionalism during peak hours and adapted to customer needs. Club Soccer Coach Florida Kraze Krush — Orlando, FL August 2022 – July 2023

• Provided skill development, teamwork, and communication training for young athletes.

• Created engaging practice sessions that motivated players of all levels.

• Promoted teamwork and sportsmanship both on and off the field. Education

Bachelor’s in Health Sciences (Expected December 2026) — Seminole State, Altamonte, FL A.A. Degree (December 2023) — Seminole State College of Florida, Altamonte, FL Languages

English

Contact this candidate