Asset Protection Regulatory Compliance

Brianna Terrell

Dallas–Fort Worth, TX *******.*******@*******.*** 817-***-**** LinkedIn:

linkedin.com/in/briannamterrell

Professional Summary

Strategic and compliance-driven Asset Protection Operations Coach with over 10 years of experience reducing financial risk, detecting fraud, and leading investigations across high-volume retail markets. Proven success in mitigating loss, developing anti-fraud strategies, and driving accountability through data-driven audits and cross-functional collaboration. Recognized subject matter expert in shrink reduction, internal investigations, and regulatory compliance. Core Competencies

Fraud Prevention • Financial Risk Mitigation • Internal Auditing • Data Analytics • Root Cause Analysis • Regulatory Compliance • Incident Management • Cross-Functional Leadership • Process Improvement • Investigative Interviewing (Wicklander Certified)

Professional Experience

Walmart Inc. — Dallas–Fort Worth, TX

Asset Protection Operations Coach 2015 – Present

- Lead financial and fraud prevention initiatives across multiple stores within a $500M+ market.

- Reduced shrink by $1.7 million year-over-year through enhanced fraud detection systems, vendor audits, and cross-store accountability reviews.

- Oversaw 186 external apprehensions and 7 internal investigations in a single quarter, ensuring adherence to corporate compliance and ethical standards.

- Implemented rigorous process controls for donation/disposal audits, cash variances, and refund fraud, achieving a 20% reduction in high-risk exceptions.

- Partnered with Market Managers and Regional Leadership to identify fraud trends and execute corrective action plans aligned with corporate policy and financial regulations.

- Conducted Wicklander-trained internal interviews and maintained complete documentation for all investigative and compliance cases.

- Developed and mentored new Asset Protection Coaches, reinforcing fraud detection protocols, CVP compliance, and secure inventory management practices. Education & Certifications

Master of Science, Criminal Justice — Tarleton State University 2020 Bachelor of Science, Criminal Justice — Tarleton State University 2018 Wicklander Certified Interviewer (WZ)

Achievements

- Recognized as a Subject Matter Expert (SME) for shrink reduction, compliance audits, and vendor fraud mitigation.

- Partnered in regional fraud prevention task forces improving refund, vendor, and organized retail crime

(ORC) recovery results.

- Consistently achieved top performance metrics across risk audits, loss investigations, and fraud mitigation KPIs.

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