Customer Service Global Security
Resume:
LAQUINTA SMITH
Houston, TX ****5
CAREER FOCUS
Detail-oriented with strong technical skills and the ability to learn concepts quickly CORE QUALIFICATIONS
Detail-Oriented
Organizational Planning
Excellent Quantitative skills
Critical Thinker
EXPERIENCE
Global Security- Houston, TX
June 2022 to September 2022
• Shipping and receiving
• Check in trucks
Wayfair- Work from Home
October 2020 to December 2022
• Take calls
• Solve shipping and receiving problem
• Take orders
• Customer service
Unemployment- Houston
December 2020 to October 2020
2
Armor Security- Beaumont, TX
October 2018 to November 2020
• Patrolled property
• Called in to dispatch
• Made sure grounds was secure at all times
Allied Universal Inc. -Orange, TX Sept 2018 to Sept 2018 Security Professionals
Supervised property entrances and exits and monitored employee safety
Recorded required data for incident reports and files in a timely manner
Monitored loading docks and recorded all activity in a daily officer report
Patrolled buildings, facilities and perimeter area to prevent damage to property
Checked and secured building entrances
SSC- Services for Education – Beaumont, TX Dec 2017 to June 2018 Custodian
Emptied all trash cans and replaced liners
Cleaned public restrooms, including scrubbing sinks, toilets, countertops, and mirrors
Operated janitorial equipment properly
Dusted and mopped all hard surfaces
Cleaned and maintained bathrooms and showers and swept and mopped floors McLemore Building and Maintenance- Houston, TX June 2015 to Jan 2018 Janitor
General cleaning
Mopping, sweeping and dusting
Taking out trash
Cleaning public restrooms
3
Braids by Muff- Beaumont, TX May 1997 to current
Braiding Specialist (Self- Employed)
Braiding customers hair in styles of their choice
Providing great customer service
Kohls- Beaumont, TX Oct 2016 to Dec 2016
Retail Sales Associate
Answer customer questions and address problems and complaints in person or via phone
Keep showroom clean and maintenance neat, orderly product display
Build customer confidence by actively listening to their concerns and giving appropriate feedback
Mark clearance products with updated price tags
Completed floor replenishment to guarantee size availability and promote customer satisfaction
Demonstrated that customers some first by serving them with a sense of urgency Kroger- Baytown, TX Nov 2007 to June 2008
Fuel Clerk
Responsible for selling merchandise, providing customer service and restocking shelves
Greet and interacts with the customer
Monitored patrons in preventing losses
Maintain appearance of the store
Sweeping, dusting and mopping
EDUCATION
Kirbyville High School Class of 1999
LICENSES
Class C DRIVERS LICENSE
Security License
4
TWIC CARD
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