Customer Service High School

KENLEY PIERRE

** ******* ******, *** *****, CT 475-***-**** *********@*****.***

SUMMARY OF QUALIFICATIONS

Excellent Venipuncture skills

Ability to communicate effectively with a diverse population

Ability to assess and solve problems

BLS Provider

EDUCATION

CONNECTICUT CENTER FOR ARTS AND TECHNOLOGY, New Haven, CT 09/2024-01/2025

Diploma- Phlebotomy Technician Program

Faculty of Law and Economics of the State University of Haiti 2016-2020

Bachelor of Science in Economics

College Centre d’Etudes Sapiens, Port-au-Prince, Haiti 2016

High School Diploma

WORK EXPERIENCE

YALE NEW HAVEN HEALTH-YPB, New Haven, CT

Phlebotomy Externship

Completed 148 Venipunctures and Hand sticks on adolescent to geriatric patients in and outpatient environment with 95% success rate

Confirmed patient identify through verbal inquiry and computer order

Cleaned and sanitized work area; replenished stock as required

Used customer service skills to calm patients to complete the blood draw process

Collected and processed urinalysis and stool specimen

Performed electrocardiogram (EKG) procedure and recorded results

Used pneumatic tube system to transfer specimen to laboratory

ACESH (Action Citoyenne pour l’Égalité Sociale en Haïti)

Field Coordinator (TB-HIV Program)

5/2022- 4/2023

Ensure regular direct supervision (in the field) of all ACESH interventions/activities within the framework of the FOSREF-PEPFAR project against stigma and discrimination, community HIV screening etc.

Ensure the supervision with the FOSREF-CDC-PEPFAR sites of Pre-Exposure Prophylaxis for HIV (Prep) interventions, Self-testing for ACESH members.

Coordinate peer educator visits to MSM patients on ARV treatment.

Ensured quality on analytical issues, including methods, development of data collection instruments, data collection protocols, data management, and data analysis of PEPFAR's HIV program.

Georgetown University

Technical Officer 4/2023-9/2023

Work with clients returned to care to ensure their retention (WhatsApp group, counseling, therapeutic education, loyalty support).

Organize awareness-raising meetings with community and policy leaders on HIV//AIDS and the impact of stigma.

Monitoring of appointments for clients returning to care Produced monthly reports with information on nutrition program activities.

COMPUTER SKILL

Microsoft Office Professional (Word, PowerPoint)

CERTIFICATIONS AND LICENSES

American Heart Association 12/5/2024-12/2026

CPR/AED #255*********

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