Medical Assistant Customer Service

Erica Reed

Ducanville Texas, *****

***********@*****.***, 469-***-****

Profile

Outgoing and motivated student currently enrolled at South Texas Vocational Technical Institute, pursuing certification as a Certified Clinical Medical Assistant (CCMA). Known for strong interpersonal skills, a positive attitude, and a passion for helping others. Dedicated to delivering compassionate care and eager to apply hands-on training in real clinical environments. Committed to excellence in patient care, teamwork, and continuous learning.

SKILLS

Flexibility & Adaptability

Strong CommunicOrganization & Time Managementation Skills

Creativity & Problem-Solving

Computer Proficiency

Customer Service

Pet Care & Handling

Patience & Empathy

Hardworking & Reliable

Work Experience

Metropolitan Dream Center - Volunteering

July 2023 - July 2023

Prepared and packaged food items to support low-income families and individuals

Ensured proper storage and disposal of expired goods to maintain food safety compliance

Assembled food boxes based on dietary needs or family size

Maintained a clean, organized, and sanitized workspace in line with health guidelines

Assisted with inventory tracking and restocking supplies

Prairie Paws Animal Shelter -

May 2023 - June 2023

Provided care and comfort for shelter animals through daily walks, playtime, and basic grooming

Cleaned and disinfected kennels, dishes, and laundry to ensure sanitary living conditions

Assisted staff with feeding schedules, medication administration, and routine checks

Supported public adoption events by answering questions and ensuring a welcoming environment

Developed strong teamwork and time management skills in a fast-paced, physically demanding setting

Education

South Texas Vocational Technical Institute - Certified Clinical Medical Assistant (CCMA)

August 2025

Advantage Academy - High School

May 2024

National Honor Society

Perfect Attendance

VOLUNTEERING

Prairie Paws

May 2023 - June 2023

I thoroughly cleaned the kennels, ensuring they were spotless and comfortable for the dogs. I washed dishes and maintained a clean, organized kitchen area. I handled laundry duties, ensuring fresh bedding and towels for the animals. Additionally, I took the dogs on daily walks, providing them with exercise and a chance to enjoy the outdoors.

Metropolitan Dream Center

May 2022 - June 2022

"I actively contributed to packing food donations for families in need, ensuring that each package contained essential items to support their well-being. Additionally, I organized and ran drives for homeless individuals, providing them with necessary supplies and resources. My responsibilities also included sorting through donations, discarding expired goods, and restocking shelves with fresh, usable items to ensure a steady flow of aid to those relying on the support.

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