Logistics Support Technician
Resume:
Brent Kampwerth
**********@*****.***
Information Technology professional with over extensive industry experience in a Helpdesk, and Customer Desktop Support position. Extensive experience with all of Microsoft based network technologies including the installation of Microsoft software packages. Excellent customer service and customer interfacing experience a given.
Skills Qualifications:
Windows (NT, 2000, XP, 2003, Vista, 7, 10), Active Directory, DNS, Exchange Server (2000, 2003, 2007), Citrix, Cisco Routers (1721, 1761, 2700, 2800), Trend Micro, McAfee, Norton, DSL, Wireless, Net Meeting, Blackberry, Apple I Phone, Android, Avaya 4.0 VOIP, SCCM, DHCP, TCP/IP, Microsoft Office 2003, 2007, 2010, 2013, Skype, Link and Pollycom. Ghost, Okta, PC Anywhere.
Experience:
Logistics Support Technician
Elevance Health/Wipro St. Louis MO
08/22/2022-Present
Ordered Supplies
Scanned Monthly Inventory
Scanned New Laptops and Desktops
Sent New and Used Laptops to Various Tech Bars
Performed a Weekly Dispo Run on Absolute and Outdated Assets
Responsible for Mailing to Tech Bars, and Numerous Others
Desktop Support Technician
Anthem/IBM, St. Louis MO
8/10/2020-1/29/2021
Supported Windows 10 and Office 365.
Worked in Logistics
Responsible for shipping out IT Equipment
Worked on IT Claims
Desktop Support Technician
Children’s Hospital, St. Louis, MO
12/11/2019--7/15/2020
Supported Windows 10 & Office 365
Proficient with the Service Now Ticketing System.
Supported Windows 10 and Office 365
Reimaged IBM Laptops and Desktops
Supported over 3,000 Employees
Proficient with the Configuration System Remote Control
Maintained Zebra Printers.
Provided Level 1 and 2 support of all software and hardware applications and escalated to Level 3 when needed
Worked Open Tickets
Worked on RSA Token Issues not including reset pin.
Familiar with PC hardware including Blue screens, rebuilding them, and fixing them
Supported Apple IPhones and Android phones including setting up
Worked with Apple McIntosh laptops on getting them back in-service.
Installed and Configured Microsoft Teams.
Housekeeper
Lambert International Airport, St. Louis, MO
12/10/2018-12/10/19
Maintain Airport facilities as needed, daily
Bachelor’s Degree, Information Systems Security – ITT Tech, Arnold Mo (2012 Graduated)
CERTIFICATIONS
Certificate of Network Administration from Centura College, Chesapeake, VA
MILITARY
U.S. NAVY
Disbursing Clerk Third Class (DK3)
Honorable Discharge
08/1990 to 07/2000
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