Support Services Service Tech

MW

OBJECTIVE

To gain long term employment

with a company that is on or

looking to be on innovative, a

company that puts value on

people and the products they

are promoting. Honest and

ethical, I am looking to call this

company my family. Seeking

for a challenging position in

any job and to develop an

excellent career in this field.

SKILLS

Excellent with customer

support services. Major

strengths in planning. Problem

solving and communication.

Skilled at learning new

concepts quickly while

working well under pressure.

MELISSA WILLIAMS

******************@*****.***

PHONE: 470-***-****

3723 OREGON TRAIL DECATUR, GA 30032

EXPERIENCE

DRIVER • HERTZ• 2025 - CURRENT

Rideshare driver for hertz sponsor by Uber. Pick up and drop off customers to there desired, destination.

SERVICE TECH •STRATIX CORPORATION • 2021 - 2024

Setup and install software on handheld and tablets. Repair handheld devices, cash register, printers and tablets to be used by companies such as Home Depot, delta airlines, Waffle House and T- Mobile. Troubleshoot and resolve software and hardware issues for both internal and external customers. Input data from devices on Oracle and print out labels for shipping

SELECTOR/LINE CONTROL • VERESCENCE • AUG. 2016 – 2020 Maintain and control quality processes on one production line in the cold end. Perform all assigned quality related job start-up activities. Ensure that all quality paperwork, panoply limits, go no go gauges from previous job are removed and fill out or the job off report, line clearance checklist, safety housekeeping checklist and or job on reports. Inform IS operator about defects and events on the lehr and record in information system.

PACKER • PACTIV • MAY 2016 – AUG. 2016

Performed general physical activities in warehouse loading, unloading, sorting, and moving products and materials manually and using material handling equipment. Read work orders and received verbal instructions for work assignments. Transported filled orders to and from shipping area. Kept stock clean and in sequence. Marked containers with identifying information. CASHIER • KMART • APRIL 2016 – JUL. 2016

Receive payment by cash or credit cards. Greet customers entering establishment. Cleaning front area and restocking and folding clothes. Handles returns and layaway stock shelves with different items when season changes.

CASHIER/COOK • MCDONALDS • MAR. 2011 – AUG. 2015

Receive payment by cash or credit cards. Greet customers entering establishment. Cleaning lobby, back stock areas and washing dishes. Stock shelves, restock back freezer with fresh food for next day and label dates on all food items. Cooked and prepared food also made biscuits.

EDUCATION

EASTSIDE HIGH SCHOOL

CLASS OF 2011

TECHNICAL DIPLOMA

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