Data Analytics Business Intelligence

Enoch Ussher

Pinole, California 510-***-****

*****.******@*****.***

Professional Summary

Results-driven professional with over 8 years of experience in finance, banking, and business administration, including leadership roles in healthcare and rural banking. Skilled in operations management, financial analysis, data analytics, and staff development. Adept at mentoring teams,

optimizing performance, and providing personalized academic and professional guidance. Passionate about using business intelligence and innovation to enhance decision-making and organizational growth.

Professional Experience

• Hospital Administrator Holy Trinity Medical Centre – Ghana Nov 2022 – Mar 2024

• Directed daily operations for a medical facility with over 350 employees, ensuring efficiency and compliance with healthcare standards.

• Implemented staff training programs that improved productivity and teamwork across departments.

• Developed and managed performance improvement

initiatives, resulting in measurable service quality enhancement.

• Head of Sales Amenfiman Rural Bank Limited – Ghana

Jul 2016 – Oct 2022

• Oversaw sales strategy and financial advisory services, driving consistent revenue growth and customer

satisfaction.

• Delivered training and mentorship to new banking staff, improving operational efficiency and service quality.

• Provided expert guidance on financial products including investments, loans, and insurance to diverse clientele. Education

Doctorate in Business Administration (Business

Intelligence & Data Analytics)

Westcliff University – Los Angeles (San Francisco

Campus), CA Jan 2025 – Present

Master of Business Administration (Finance)

Kwame Nkrumah University of Science & Technology – Ghana Sep 2017 – Nov 2019

Bachelor’s in Economics & Business Administration

Catholic University – Ghana Aug 2010 – May 2014

Skills

Financial Analysis & Reporting, Business Intelligence & Data Analytics, Leadership & Team Development,

Strategic Planning & Operations Management, Virtual Collaboration (Zoom, Teams), Academic Mentorship & Tutoring, APA Research & Writing Assistance

Certifications

Chartered Institute of Bankers (GH) – Part 1 & 2: Passed Part 3: In Progress

Projects & Achievements

• Co-founder, Floodgates Limited – Led strategic planning and business development.

• Co-founder, Trustur.ai – Platform used in 45 countries: Winner, Best Democracy-Affirming Innovation in Africa

(2023).

• Customer Segmentation Analysis – Improved cross-sell opportunities by 15%.

• Winner, Sales and Relationship Management Award

(2018) – Recognized for exceptional client service and portfolio performance.

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