Site Reliability Engineering

NITIN GUPTA Bangalore +91-953******* ***********@*****.*** LinkedIn:

https://www.linkedin.com/in/nitingupta141

SITE RELIABILITY ENGINEERING (SRE) & DEVOPS

ARCHITECT

SUMMARY

Accomplished Site Reliability Engineering (SRE) and DevOps Architect with 15+ years of experience at Oracle, Intuit, and Microsoft. Expert in building and scaling cloud-native, reliable, and secure systems with 99.999% availability. Skilled in observability, incident response automation, DevSecOps, and platform engineering. Proven ability to reduce MTTR, improve developer productivity, and mentor cross-functional teams in adopting SRE principles. Recognized leader with awards for engineering excellence and contributions to organizational culture. CORE SKILLS

• Cloud & Infrastructure: AWS, Oracle Cloud (OCI), Kubernetes, Docker, Terraform, Ansible, Puppet, Chef

• CI/CD & Automation: Jenkins, GitLab CI, Nexus, RunDeck, Control-Tier, Hudson, Maven, Gradle, Ant

• Monitoring & Observability: Splunk, Grafana, New Relic, PagerDuty, Zabbix, TICK Stack, Oracle Telemetry

• Programming & Scripting: Python, Shell, Perl, Ruby, SQL, C, HTML

• Source Control & Artifacts: Git (GitHub/GitLab), Perforce, Nexus Repository, Artifactory

• Web Servers & Gateways: JBoss, Tomcat, WebSphere, IIS, Apache, Oracle Web Server, Oracle API Gateway, Nginx

• DevSecOps & AI in SRE: AI-assisted incident triage, chaos engineering, automated remediation, MCP agents

• Leadership: Reliability strategy, incident commander, mentoring, cross-functional collaboration PROFESSIONAL EXPERIENCE

Oracle Consulting Member of Technical Staff (SRE & DevOps Architect) Bangalore Sep 2018 – Present

• Architected SRE & DevOps charter for Visual Builder Studio, flagship CI/CD product used by 69,000+ Oracle developers supporting 200+ teams.

• Improved availability to 99.999% while handling 1M+ monthly build jobs, cutting downtime by >60%.

• Reduced MTTR from 3 hours to under 30 minutes (~85% improvement) using AI-assisted triage and automated self-healing runbooks.

• Migrated Jenkins to Kubernetes HA clusters, improving resource utilization by 40% and reducing infra costs by 20%.

• Automated observability and monitoring pipelines (APM, telemetry, log-based), enabling proactive detection of 90%+ incidents before customer impact.

• Embedded DevSecOps practices in pipelines, achieving 100% compliance coverage with automated scans and reducing security-related release delays by 50%.

• Mentored and coached 15+ Oracle Fusion Apps teams, improving deployment reliability by 30%.

• Evangelized “One Oracle” reusable frameworks, reducing duplicated tooling by 25% and enabling faster adoption of best practices.

Intuit Staff SRE & DevOps Engineer Bangalore Jul 2009 – Sep 2018

• Led SRE/DevOps for QuickBooks (Desktop & Online), Intuit Payments, and Payroll across multi-platform environments.

• Built observability frameworks that reduced incident resolution times by 35%.

• Modernized CI/CD pipelines with configuration-as-code and automated provisioning.

• Championed DevSecOps integration with automated vulnerability scans and compliance checks.

• Established runbooks and blameless postmortems to strengthen reliability culture. Microsoft Build Engineer – Data Lifecycle Management Hyderabad Mar 2009 – Jul 2009

• Managed DevOps, build, and SCM for Microsoft’s Data Lifecycle Management products. Microsoft Build Engineer – Windows Core Server Group Hyderabad Feb 2006 – Mar 2009

• Delivered builds and SCM for Windows Vista, Longhorn, Terminal Services (RDP), Subsystem for Unix Applications (SUA), and Windows System Resource Manager (WSRM).

• Automated build pipelines, improving reliability and reducing release cycle time.

• Awarded Engineer of the Quarter (2006).

Oracle Operations Engineer – Oracle Financial Suite & E-Business Suite Bangalore Oct 2004 – Jan 2006

• Ensured stability and timely delivery of enterprise software releases. Cadence Design Systems Intern Bangalore May 2003 – Aug 2004

• Designed web-based backup and reporting tool and provided Linux & Windows system administration support. AWARDS & RECOGNITION

• Star of the Quarter – Intuit (Q3 2012, Q3 2014)

• Member, Great Place To Work Council – Intuit (2017–2018)

• Engineer of the Quarter – Microsoft (2006)

• Programming competition awards during college and school CERTIFICATIONS

• Puppet Labs Certified

• Certified Scrum Master (expired)

EDUCATION

• B.Tech, Computer Engineering – Kurukshetra University, 1998–2002

• Certificate Course in Embedded Systems – CMC Ltd, 2002–2003

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