Human Resource Customer Care
Resume:
TENNAKOON ARACHCHIGE SACHINI
DIMUTHUMALI
Teacher, Student Counselor, Customer Care officer, Project Officer PROFILE
I am a self-motivated,
flexible and an energetic
person. I am always willing
to engage in continuous
learning. I have good
teamwork, leadership,
communication, and
interpersonal skills which I
have achieved through my
academic training and
extracurricular activities. I
would like to make the
maximum use of my
capabilities and skills by
joining a reputed organization
PERSONAL DETAILS
Name in full :
Tennakoon
Arachchige Sachini
Dimuthmali
Gender : Female
Date of Birth : 14th
April 1991
NIC No :
916051344V
Nationality : Sri
Lankan
Marital Status :
Unmarried
EDUCATION
BA (Hon) Psychology (English Medium) at the University of Peradeniya,Sri Lanka
2011 - 2015
Developmental Psychology (children, Adolescents)
Abnormal Psychology
Counseling Psychology (1 year training at Kandy
Teaching Hospital)
Social Psychology
Biological Psychology
Personality Psychology
Advanced Studies of Personality
Research Methodology
Organizational Psychology (3 month training at
Noritake Lanka)
Cognitive Psychology
Motivation and Emotion
Buddhist Psychology
Human Resource Management (HRM)
International Human Resource Management
(IHRM)
Comparative Management
Organizational Behavior
Leadership
Marketing Management
Diploma in Counseling
Post Graduate Diploma in Education
WORK EXPERIENCE
Research
Research Assistant (2014) – Joint Project between Netherlands Institute for the Study of crime and Law Enforcement(NSCR) and the University of Peradeniya. supervised by Prof. C. Wickramagamage (university of Peradeniya) and Prof. Jody Miller (Rutgers University, USA). Responsible for data collection.
Research about employee training effectiveness and training motivation under the direction of Dr. Gayani Gamage(2014)
Action Research with Collaboration Action
Research Network in UK. (Published Articles on
CARN web site) -2024
Management
Diploma in Human Resource Management (2012),
Institute of Psychology and Management studies,
Kandy.
Three months’ internship at Noritake porcelain
Lanka (PVT) LTD (Human Resource Department)
Developed a research with employees in the
company and analyses with using SPSS. (2013)
Diploma in Human Resource Management (2012)
Project Officer
I worked as a project worker in children’s based charity called Training, Empowerment and Awareness ( TEA)
Project. The project includes two directors, one project worker and 3
volunteers (local and international). I have been working as the project worker in The TEA project since 11th of January 2016 to June 2017. The web site of The TEA Project is ****@*************.***.**.
Counselor at MAS KREEDA( Linea AITC)
Thulhiriya (June 2017-2018)
Worked as a counselor and promotional officer at Siyasi Private Hospital (2018)
Customer Relation officer at Dialog (2018-2019)
Development Officer (2019-2021)
Counselling teacher at Kanadulla Darmaraja
National School(current) (2021-Current)
SKILLS
Excellent proficiency in Sinhala Language.
Intermediate level proficiency in English Language.
Computer Literacy (Familiar with Word,
PowerPoint, Excel and Access etc.), Internet &
Email.
Strong research skills and Analytical skills.
Leadership skills and presentation skills.
Ability to organize and plan activities.
CONTACT
PHONE:
EMAIL:
sachinidimuthumali@gmail.c
om
HOBBIES
Listening to Music
Dancing
Updating LinkedIn Network
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