High School Customer Service

Jean Ordeus

Proven ability to communicate complex information clearly and concisely, both verbally and in writing. Strong collaborative skills, working effectively with team members to achieve common goals and foster a positive work environment.

640 NE 42nd Terrace Kansas City, Missouri 816-***-**** ************@******.*** facebook.com

EDUCATION

University Of Phoenix — Business Management Coursework (Incomplete) Northeast high school — High school diploma

WORK EXPERIENCE

Manpower — Customer Service Representative, Order Selector, and Warehouse Associate 08/2007 — 10/2008

Completed business management coursework from 2007 to October 2008 at the University of Phoenix. 08/2003 — 06/2006

Demonstrated academic excellence by graduating high school a year early with a 3.8 GPA, indicating strong learning abilities and time management skills. 04/2017 — Present, Kansas City, Missouri

Processed customer orders efficiently and accurately, ensuring timely delivery to customers. Operated warehouse equipment safely and proficiently, including forklifts and pallet jacks. Demonstrated strong attention to detail when picking and packing orders, minimizing errors and ensuring customer satisfaction. Provided excellent customer service by responding promptly to inquiries and resolving issues in a professional and courteous manner. Collaborated effectively with team members to meet deadlines and ensure smooth warehouse operations.

Amazon.com — Warehouse Associate

Panda Express — Lead Countertop

Ameristar Casino — Lead Head Count/cashier

Argosy Casino — Head Count, Cashier

FedEx — Order selector

SKILLS

04/2018 — 03/2023, Kansas City, Kansas

Processed orders efficiently and accurately, ensuring timely fulfillment and customer satisfaction. Maintained a safe and organized work environment by adhering to safety protocols and best practices. Collaborated effectively with team members to achieve shared goals and ensure a smooth workflow. Demonstrated adaptability and flexibility by working independently and as part of a team, contributing to a positive work environment.

06/2016 — 04/2018, Kansas City, Missouri

Prepared and served a variety of food items, ensuring quality and freshness in a fast-paced environment. Collaborated with team members to ensure efficient service and customer satisfaction. Demonstrated strong time management skills by efficiently handling multiple tasks simultaneously in a high-volume setting.

06/2015 — 06/2016, Kansas City, Missouri

Processed transactions accurately and efficiently, ensuring timely and accurate payment processing. Consistently maintained a high level of accuracy and efficiency, adhering to company policies and procedures.

09/2008 — 06/2015, Kansas City, Missouri

Processed customer transactions efficiently and accurately, ensuring timely and accurate handling of cash and credit card payments. Managed cash drawer and transactions responsibly, adhering to strict cash handling procedures and balancing the register at the end of each shift. 05/2025 — Present, Kansas City, Missouri

Maintained consistent order accuracy and efficiency in a fast-paced environment, ensuring timely delivery and customer satisfaction.

Demonstrated a strong work ethic and commitment to exceeding performance goals, ensuring operational excellence.

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