Delivery Manager Customer Service

BN

BERT NARUSAWA

********@***.*** 805-***-**** Santa Maria, CA 93455

Self-motivated Delivery Manager experienced in managing projects, fixing reliability issues and managing budgets. Committed to service delivery initiatives, creating agile product management methods. Strong leader devoted to positive change.

Project management

Logistics coordination

Data analysis

Customer service

FedEx Ground Santa Maria, California

Pickup and Delivery Manager

06/2010 - 03/2025

Managed delivery operations and ensured timely package deliveries. Coordinated logistics to optimize routing and reduce transit times effectively.

Oversaw team performance and monthly audits for compliance. California Polytechnic State University, San Luis Obispo San Luis Obispo, CA Bachelor of Science in Business Administration And Management 09/2001 - 12/2025

Summary

Skills

Experience

Education and Training

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