Customer Service Abu Dhabi
Resume:
Titilayo Hauwau Akinola
**.******@*****.***
Khalifa City Abu Dhabi
OBJECTIVE
SKILLS
Dedicated and experienced waitress with proven success in customer service and guest relation. Seeking an opportunity to use my skills and experience to serve the goal of the organisation and also "To inspire and educate students, fostering a love of learning and personal growth."
Excellent Communication Upselling
Attention to details Time management
Multitasking Teamwork
Excellent customer service Teaching
EXPERIENCE
2021 -
2023
2019 -
2020
Waitress
Tamba Restaurant
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Class Teacher
OVERCOMERS COLLEGE
• Empathy and compassion
• Patience and understanding
• Effective communication
• Flexibility and adaptability
• Creativity and problem-solving
EDUCATION
2014
2016
High School Certificate
Tropical international college Kano.Kano state Nigeria NCE
Federal College of Education (Special) Oyo State
Upper Credit
CAREER CERTIFICATION
Food Safety Training
Certified nursing Assistant (CNA)
Basic SOP Training
WSET
Level 1
REFERENCE
Raji Olawale - Tamba Restaurant
Assitant Manager
************@*****.***
Contact this candidate