Customer Service Representative
Resume:
EMPLOYMENT HISTORY
AUG **** - PRESENT
Security Professional, US Security/ Allied Universal/ Inter-Con Security, Lathrop, CA Oversee site access, verifying authorized entry and monitoring for prohibited items. Manage visitor registrations and scan employees for security compliance. Document incoming trailers and cut seals as necessary. access, ensuring authorized entry and monitoring for prohibited items. Redirect unauthorized deliveries to uphold site security.
SEP 2021 - PRESENT
Assistant Girls Basketball Coach, Manteca Unified School District, Manteca, CA Guided Manteca High School girls' basketball team, promoting positive atmosphere and teamwork during practices and games. Built strong relationships with athletes, encouraging personal development and collaboration. Tracked athlete performance metrics, ensuring accountability and fostering growth. Collaborated with coaching staff to improve tactical strategies, enhancing game-day effectiveness. SEP 2020 - AUG 2025
Substitute Teacher, Manteca Unified School District, Manteca, CA Supervised TK-12 classrooms, ensuring effective lesson plan execution. Enhanced student engagement and improved learning outcomes. Fostered positive learning environments through active support of student needs. Promoted collaboration and peer interaction among students. AUG 2017 - APR 2018
Intern Teacher, Stockton Unified School District, Stockton, CA Crafted and executed interactive lesson plans, enhancing student comprehension and participation. Assessed performance through regular evaluations, effectively tailoring instruction to diverse learning needs. Integrated technology-enhanced methods, boosting interest and engagement in ELA/SS. Evaluated materials and teaching methods, optimizing lesson delivery for maximum impact. OCT 2013 - MAY 2017
Substitute Teacher, Manteca Unified School District, Manteca Ensured lesson plans were implemented smoothly across all grades. Supported diverse student needs, enhancing overall classroom dynamics. Encouraged teamwork, facilitating peer interactions for enriched learning. MAR 2006 - OCT 2013
Nationally Certified Personal Trainer, 24 Hour Fitness, Everett, WA & Manteca, CA EDUCATION
MAY 2018 - DEC 2019
Multiple Subject Credential and Master of Arts in Education, National University, San Diego, CA Multiple Subject Credential - Intern, Teachers College of San Joaquin, Stockton, CA Master of Arts in Psychology, specialization in Sport and Performance Psychology, University of the Rockies, Colorado Springs, CO Bachelors of Arts in American Ethnic Studies, University of Washington, Seattle, WA 2126 Azevedo Ave, Manteca, USA, 95337
*************@*****.***
MARK ANTONIO ST. JOHN
PROFESSIONAL SUMMARY
Security Professional overseeing site access and compliance, enhancing operational security through meticulous monitoring and effective visitor registration processes. Improved access management, ensuring authorized entry while maintaining stringent safety protocols. Developed strong relationships and teamwork skills through diverse experiences in coaching and education. Committed to fostering a secure environment while promoting efficiency and accountability in all operations.
Enhanced compliance through rigorous monitoring procedures. Improved operational security with effective access management. Streamlined visitor registration process for efficiency. Maintained up-to-date records of site access and deliveries. Manteca High School: Nov 2016-Feb 2020, Sep 2021-
Bally Total Fitness, Jun 2003-Mar 2006
Develop fitness plans for clients, enhancing motivation and commitment to lifestyle changes. Craft tailored workout programs, driving improvements in fitness levels and overall well-being. Track client progress with assessments, using data to refine training methods and boost results. Collaborate with clients to set achievable goals, fostering a supportive environment for personal growth. COURSES
AUG 2025 - AUG 2027
CPR/First Aid-Adult/Child/Infant Jun 2003-Jun 2025 at American Heart Association OCT 2016 - MAY 2017
Multiple Subject Subtests 1,2,3 at CSET
MAR 2008 - APR 2008
CBEST
SKILLS
Active Listening Adaptability
Communication Computer
Customer Service Interpersonal Skills
Performance Evaluation Problem Solving
L INKS
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