Customer Service Development Associate

Tykia Gibson

Philadelphia, PA 215-***-**** *****.******@******.*** www.linkedin.com/in/tykiag

Professional Summary

Customer-focused professional with over 5 years of experience in retail, customer service, and marketing. Skilled in sales transactions, communication, and teamwork. Known for reliability, efficiency, and strong problem-solving skills in fast-paced environments. Skills

• Customer Service & Sales: Retail transactions, Sales support, Customer assistance

• Technical: Cash register operation, Stocking & inventory, Picking & packing • Core Skills: Time management, Communication, Multitasking, Strategic planning Experience

Cashier / Customer Service Station Management Consultants – Aldan, PA May 2023 – July 2025

• Assisted customers with purchases, returns, and inquiries while providing excellent service. • Operated cash registers accurately and efficiently.

• Maintained store organization and supported stocking and inventory management. Entry-Level Marketing Assistant Expo Marketing Inc – Philadelphia, PA Jan 2023 – May 2023 • Supported marketing campaigns and customer outreach efforts.

• Assisted with promotional events and product demonstrations.

• Collaborated with team members to improve client engagement strategies. Cashier / Customer Service Grocery Outlet – Sharon Hill, PA Aug 2019 – Dec 2022

• Provided friendly and efficient checkout service to customers.

• Operated POS systems and handled cash transactions with accuracy.

• Contributed to stocking and maintaining a clean, organized store environment. Education

High School Diploma