Customer Service Crew Member

JEAN PATRICK CANTAVE

*** ******* **, ****** ** **126

******************@*****.*** 857-***-****

OBJECTIVE

Currently seeking a new opportunity where learning new skills and internal growth within a company is highly so sought out.

SKILLS & ABILITIES

Energetic housekeeper, skilled in daily cleaning and responding to customer needs. As a crew member at Saint Simeon, facilitated regular sweeping, mopping, vacuuming, and customer service. Received 95% positive feedback from management for punctuality, presentability, and flexibility. Working well in a team atmosphere, also self-starter where I take responsibility to complete any task at hand. Quick learner, with an analytical mind set to ensure all decision making was thought out thoroughly and measured accordingly.

Good communication skills

• Knowledge of good housekeeping techniques

• Able to comply with a demanding schedule

• Demonstrated ability to follow directions accurately

• Strong willingness to perform additional duties per requirements.

EXPERIENCE

PRODUCTION WORKER/ STACKER, NEWLY WEDS FOOD INC. WATERTOWN MA

January 2021- August 2022

Placing the correct labels on completed products.

Ensuring all provided batch numbers and product code match prior to product completion.

Document and perform safety requirements to ensure work environment meets companies’ policy.

Stack product on designated required skids, ensuring color coordination is always met.

Assist team members with any additional job duties that may occur during work shift. (Lifting products, moving items, report production shortages, or issues.)

Popeyes - Boston, MA

April 2020 to December 2020

Provided excellent customer service by greeting customers and meeting quality expectations.

Assisted other team members to achieve goals.

Took orders, prepared meals, and collected payments.

Greeted customers promptly and took orders to keep flow of traffic moving.

Performed shift change tasks each day to keep store neat and running smoothly.

Delivered complete food orders, including condiments and extras to guests, and confirmed customer satisfaction with completed order.

SECURITY GUARDS, MINUTEMAN SECURITY INC., BOSTON, MA

FEBRUARY 2019- MAR 2020

Perform scheduled and random checks of designated areas throughout the Facility to check for any security breaches.

Prevent losses and damages by reporting irregularities, informing violators of policy and procedures.

Ensure the security, safety and well-being of all personnel, visitors, and the premises.

WAREHOUSE WORKER

Amazon - Stoughton, MA

March 2019 to October 2019

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.

Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.

Loaded, unloaded, and moved material to and from storage and production areas.

Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

MAINTNANCE, ECOLE SAINT SIMEON, CROIX-DES-BOUQUEST, HAITI

SEPTEMBER 2007- SEPTEMBER 2018

Fix and maintain mechanical equipment, buildings, and machines.

Tasks include plumbing work, painting, flooring repair and upkeep, electrical repairs and heating and air conditioning.

Maintain inventory of repair equipment and supplies

EDUCATION

ECOLE PROFESSIONELLE: SAINT TRINITE, PORT-AU-PRINCE, HAITI

Certified Electrician

INSTIITUT MIXTE SIFRANT MICHEL, PORT-AU-PRINCE, HAITI

HIGH SCHOOL

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